Luxury Hotel Guestroom Maintenance Technician

Raffles Hotels & Resorts; Dubai; On-site; AED 89,000 - 134,000; Full time

Benefits offered by this job

Complimentary upgrades

Discounted stays across Raffles & Fair

Dining and wellness discounts

Job summary

Raffles Dubai invites applications for a Ken Fix-It Technician to carry out preventive and corrective maintenance in guest rooms, ensuring facilities and fixtures meet luxury standards. The role requires a multi-skilled technician across civil, electrical, plumbing, HVAC, and related trades, with focus on guest satisfaction.

You will report to the Engineering Manager and work to minimize disruption while upholding brand quality and safety procedures in a high-end hotel environment.

Qualifications

• Diploma or Trade Certificate in Mechanical, Electrical, Air Conditioning, Building Maintenance, or related technical discipline.
• Minimum 3 years' experience in hotel engineering or facilities maintenance, preferably within a luxury hotel environment.
• Good command of written and spoken English.

Responsibilities

• Carry out scheduled Preventive Maintenance (PPM) of guestrooms in accordance with the approved maintenance programme.
• Perform multi-skilled maintenance including civil, electrical, plumbing, HVAC, carpentry, painting, and minor furniture repairs.
• Carry out repairs such as grouting, silicone replacement, paint touch-ups, door hardware adjustments, furniture touch-ups, plumbing fixture repairs, electrical troubleshooting, GRMS device troubleshooting, curtain systems, FCU servicing, filter replacement, actuator replacement, and related tasks.
• Inspect guestrooms thoroughly during PPM and identify defects requiring corrective action.
• Ensure all maintenance work is completed to a high standard with quality workmanship and attention to detail.
• Complete maintenance records accurately and update work orders upon completion.
• Ensure tools, materials, and spare parts are available before starting work and maintain good housekeeping after completing tasks.
• Report recurring defects, equipment failures, or major repairs requiring specialist intervention.
• Comply with health, safety, environmental, and engineering procedures while maintaining a professional appearance in guest areas.
• Support other engineering team members and perform additional duties as assigned by the Engineering Manager.

Skills

GRMS knowledge

Troubleshooting

Independent work

Detail-oriented

Communication

Teamwork

Time management

Safety-conscious

Education

Diploma or Trade Certificate in Mechanical, Electrical, Air Conditioning, Building Maintenance

Job description

Raffles Dubai invites applications for a Ken Fix-It Technician to carry out preventive and corrective maintenance in guest rooms, ensuring facilities and fixtures meet luxury standards. The role requires a multi-skilled technician across civil, electrical, plumbing, HVAC, and related trades, with focus on guest satisfaction.

You will report to the Engineering Manager and work to minimize disruption while upholding brand quality and safety procedures in a high-end hotel environment.