Luxe Guest Experience Ambassador

St. Regis Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai seeks a Guest Experience Expert to ensure a memorable stay for guests through proactive service during check-in and check-out.

You will handle guest requests, assist with local area highlights, and support daily operations while maintaining a professional appearance and adhering to all policies.

This full-time, on-site role emphasizes safety, confidentiality, and hospitality excellence in a luxurious setting.

Qualifications

• High school diploma or GED equivalent required.
• No related work experience required.
• No supervisory experience required.
• License or Certification: None

Responsibilities

• Deliver a memorable guest experience during check-in and check-out as part of our Guest Experience Experts team.
• Assist guests with requests and guide them to local area highlights and services.
• Complete reports and support day-to-day operational needs to ensure smooth hotel operations.
• Maintain professional appearance, adhere to policies, and protect hotel assets.

Education

High school diploma or GED equivalent

Job description

St. Regis Hotels & Resorts in Dubai seeks a Guest Experience Expert to ensure a memorable stay for guests through proactive service during check-in and check-out.

You will handle guest requests, assist with local area highlights, and support daily operations while maintaining a professional appearance and adhering to all policies.

This full-time, on-site role emphasizes safety, confidentiality, and hospitality excellence in a luxurious setting.