Luxury Fragrance Specialist & In-Store Concierge

Dr Scent; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Dr Scent in Dubai is looking for a Promoter to join our luxury fragrance retail team. The role focuses on premium scents, home and workplace aromas, and high-end diffusers, delivering an exceptional customer experience.

You will engage discerning clients, provide personalized scent consultations, and strive to achieve sales targets in a high-traffic mall or department store setting. Grooming and strong service skills are essential.

Qualifications

• Previous retail or direct sales experience preferred.
• Bachelor's degree in Business, Marketing, or related field preferred.
• Strong communication and interpersonal skills.
• Good customer service and problem-solving abilities
• Ability to work in a fast-paced environment.

Responsibilities

• Engage customers with rapport-building, understand needs, and provide personalized product recommendations.
• Demonstrate products, highlight features and promotions, answer questions, and close sales with upselling.
• Operate POS, process sales, refunds, exchanges, and handle payments with receipts.
• Keep kiosk clean, tidy, and displays appealing; replenish stock and follow merchandising guidelines.
• Meet or exceed sales targets; participate in promotions; share customer feedback and trends.
• Provide after-sales support, explain policies, escalate issues when needed.
• Monitor stock levels and report shortages; assist with deliveries.
• Coordinate with staff for smooth shifts; submit regular performance reports.

Skills

Customer engagement

Sales

Communication

Retail experience

Education

Bachelor's degree in Business/Marketing

Tools

POS systems

Job description

Dr Scent in Dubai is looking for a Promoter to join our luxury fragrance retail team. The role focuses on premium scents, home and workplace aromas, and high-end diffusers, delivering an exceptional customer experience.

You will engage discerning clients, provide personalized scent consultations, and strive to achieve sales targets in a high-traffic mall or department store setting. Grooming and strong service skills are essential.