Luxury F&B & Experiences Supervisor

Mandarin Oriental Hotel Group Limited; Abu Dhabi; Presencial; AED 96.000 - 144.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

MOstay programme

Health & Wellness benefits

Learning & Development

Retirement plans

Descripción de la vacante

Emirates Palace Mandarin Oriental, Abu Dhabi is seeking a Restaurants, Bars & Experiences Supervisor to lead the Talea team. You will ensure guests are served to luxury standards, supervise shifts, and train staff while maintaining impeccable outlet presentation and stock control.

The role emphasizes guest service, professional appearance, and strong communication. Prior luxury-hotel experience is preferred and a passion for high-end hospitality is essential.

Formación

• Proven guest service mindset and the ability to communicate clearly with guests and colleagues.
• Diploma or higher in Hospitality Management or equivalent.
• Experience in a luxury hotel environment is preferred.

Responsabilidades

• Deliver food and beverage service to guests to the Emirates Palace Mandarin Oriental standards.
• Train and guide colleagues on the outlet concepts and offerings.
• Oversee shifts to ensure smooth operations and service quality.
• Maintain outlet housekeeping, stock levels, and POS accuracy.
• Handle guest complaints professionally and seek timely resolutions.

Conocimientos

Guest service

Communication

Professional appearance

Team leadership

Educación

Diploma in Hospitality Management

Descripción del empleo

Emirates Palace Mandarin Oriental, Abu Dhabi is seeking a Restaurants, Bars & Experiences Supervisor to lead the Talea team. You will ensure guests are served to luxury standards, supervise shifts, and train staff while maintaining impeccable outlet presentation and stock control.

The role emphasizes guest service, professional appearance, and strong communication. Prior luxury-hotel experience is preferred and a passion for high-end hospitality is essential.