Luxury Dining Server | Guest Experience & Upsell

Harri; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Job summary

The Arts Club Dubai, located in DIFC, seeks a hospitality professional to run a service station, take orders, and ensure accurate input into the POS while delivering a premium guest experience.

You will promote sales, build lasting relationships with members and guests, liaise with the kitchen on orders and stock, and pursue upselling opportunities for cocktails, wine, sake and other beverages in coordination with Bar and Sommelier teams.

Qualifications

• Minimum 2 years in luxury hotels or fine dining
• Excellent level of English, written and spoken
• Desirable knowledge of cocktails
• Knowledge of Food and Beverage applications
• Strong organisational and time management skills
• Excellent team management, communication and listening skills
• Demonstrate integrity and maintain confidentiality
• Ability to work long shifts and stand for extended periods

Responsibilities

• Run a station during allocated schedule, take orders and input items in POS
• Promote sales and build relationships with members and guests, obtain direct feedback
• Liaise with kitchen on order taking, stock levels and special requests
• Ensure up-selling opportunities for cocktails, wine, sake and other beverages with Bar and Sommelier teams
• Handle minor complaints in a professional and courteous manner
• Ensure crockery, cutlery and equipment are prepared and available
• Minimize food and beverage wastage
• Keep the Lounge area clean and presentable during opening times
• Complete opening and closing duties as per daily checklist

Skills

Excellent English

Guest relations

Upselling

Team management

Time management

Tools

Point of Sale

F&B applications

Job description

The Arts Club Dubai, located in DIFC, seeks a hospitality professional to run a service station, take orders, and ensure accurate input into the POS while delivering a premium guest experience.

You will promote sales, build lasting relationships with members and guests, liaise with the kitchen on orders and stock, and pursue upselling opportunities for cocktails, wine, sake and other beverages in coordination with Bar and Sommelier teams.