Luxury Club Lounge Attendant - Guest Experience & Concierge

IHG Hotels & Resorts

Dubai

Presencial

AED 45.000 - 73.000

Jornada completa

Hace 7 días

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Una candidatura completa en un minuto

Currículum y carta de presentación personalizados, listos para enviar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Staff discounts

Training opportunities

Descripción de la vacante

InterContinental Dubai Marina Hotel & Residences in Dubai is seeking a Club Lounge Attendant to provide warm, personalised service in a luxury lounge setting. You will greet guests, serve beverages and light meals, maintain lounge ambience, and assist with concierge requests while upholding IHG standards.

Fluency in English is essential; additional languages are a plus. Previous guest-facing hotel experience is preferred.

Formación

Guest-facing hospitality experience preferred.
Strong interpersonal and communication skills.
Fluent in English; additional languages a plus.
Basic knowledge of F&B service etiquette and hygiene.

Responsabilidades

Provide a warm and professional welcome to all Club InterContinental guests.
Serve food and beverages during breakfast, afternoon tea, and evening cocktails.
Maintain cleanliness, presentation, and ambience of the Club Lounge.
Anticipate guest needs and offer tailored recommendations.
Handle guest requests and feedback professionally, escalating when needed.
Coordinate with Front Office, Housekeeping, and F&B teams for a seamless journey.
Assist with concierge services including reservations and transport.
Keep knowledge of VIP arrivals and guest preferences.
Uphold InterContinental brand standards and confidentiality.