Luxury Beauty Advisor | Skincare & Makeup Expert

Chalhoub Group; Dubai; On-site; AED 60,000 - 80,000; Full time

Benefits offered by this job

Health care

Education support

Remote work policy

Employee discounts

Job summary

Chalhoub Group in the United Arab Emirates is hiring a Beauty Consultant to deliver outstanding customer service, use sales techniques and product knowledge to reach targets. Responsibilities include counter cleanliness, stock replenishment, handling launches, promotion and merchandising, and maintaining grooming standards.

The role requires at least 2 years in beauty retail, a luxury customer experience, passion for skincare/makeup/fragrance, and fluent English.

Qualifications

• Minimum 2 years of experience in beauty retail.
• Experience with luxury customer service standards.
• Passion for skincare, makeup, or fragrance.
• Fluent spoken English; additional languages are a plus.

Responsibilities

• Build and maintain guest experience standards to build loyalty.
• Answer product, price, availability, product uses, and services questions.
• Assess customer needs and provide assistance to meet or exceed expectations.
• Advise customers on product ranges best suited to their needs.
• Demonstrate usage and benefits of various brands and products.
• Generate sales and meet/exceed line and sales targets using makeup knowledge.
• Track sell-out targets at store level.
• Generate daily sales reports.
• Participate in achieving incentives.
• Track post-launch sales at store level.
• Ensure merchandising levels per brand guidelines.
• Ensure in-store stock replenishment and reporting shortages.
• Report stock receipt per procedures.

Skills

Customer service

Beauty retail

English fluency

Skincare passion

Job description

Chalhoub Group in the United Arab Emirates is hiring a Beauty Consultant to deliver outstanding customer service, use sales techniques and product knowledge to reach targets. Responsibilities include counter cleanliness, stock replenishment, handling launches, promotion and merchandising, and maintaining grooming standards.

The role requires at least 2 years in beauty retail, a luxury customer experience, passion for skincare/makeup/fragrance, and fluent English.