Luxury Beauty Advisor

Al Tayer Insignia; Dubai; Presencial; AED 89.000 - 134.000; Jornada completa

Descripción de la vacante

Al Tayer Insignia is seeking a Customer Experience Specialist in its beauty department to deliver exceptional service, identify customer needs, demonstrate products, and close sales while upholding store standards. The role focuses on building lasting relationships and driving loyalty.

With 1-2 years in beauty retail, you will contribute to promotions and ensure a seamless luxury shopping experience for our Dubai clientele across in-store and omnichannel channels.

Formación

• 1-2 years of retail sales or customer service experience within the beauty industry.
• Training or certification in Cosmetology, Beauty Therapy, or Make-up.

Responsabilidades

• Welcome customers into the store and engage them through effective questioning to understand their needs.
• Recommend, demonstrate, and sell appropriate products, including cross-selling and link selling.
• Close sales professionally and provide efficient till point service.
• Build and maintain relationships with regular and key customers through follow-ups.
• Handle customer complaints professionally and elevate when required.
• Inform customers about in-store promotions and brand initiatives.
• Maintain products merchandised and maintained in line with brand hygiene and visual merchandising guidelines.
• Rotate stock to ensure older stock is displayed ahead of newer deliveries.
• Maintain high housekeeping standards, including counters, shelves, and window displays.
• Monitor daily stock levels and recommend replenishment orders to the Store Manager or Counter Supervisor.
• Complete all store and administrative tasks accurately and within timelines, including customer database updates.
• Maintain personal grooming and presentation standards at all times.
• Comply with company policies, procedures, and operational guidelines.

Conocimientos

Customer service

Sales

Communication

Relationship building

Educación

Cosmetology certification

Descripción del empleo

Al Tayer Insignia is seeking a Customer Experience Specialist in its beauty department to deliver exceptional service, identify customer needs, demonstrate products, and close sales while upholding store standards. The role focuses on building lasting relationships and driving loyalty.

With 1-2 years in beauty retail, you will contribute to promotions and ensure a seamless luxury shopping experience for our Dubai clientele across in-store and omnichannel channels.