Lux Spa Receptionist — Guest Experience Keeper

Four Seasons Hotel; Abu Dhabi; On-site; AED 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary wages and a full,综合

Excellent Training and Development

Complimentary Accommodation at other 4

Complimentary Dry Cleaning for Uniform

Complimentary Employee Meals

Job summary

Four Seasons Hotel Abu Dhabi is seeking a spa receptionist to greet guests with warmth, maintain a serene spa environment, and support smooth front-desk operations.

Fluency in English is required; proficiency in spa booking systems (Opera, Book4Time) and a strong guest-service orientation are essential to deliver an exceptional experience.

Enjoy competitive wages, comprehensive benefits, and complimentary accommodation at other Four Seasons properties, plus training and employee meals.

Qualifications

• 1 year of experience in a similar role within a luxury spa or wellness environment.
• Fluency in English is required.
• Proficiency in spa booking systems (e.g., Opera, Book4Time) and strong guest-service orientation.

Responsibilities

• Maintains a warm, calm and welcoming demeanor with guests and colleagues.
• Keeps reception and work areas neat, clean, organized and quiet to preserve the spa's serene environment.
• Follows proper uniform standards and exhibits excellent personal hygiene and grooming.
• Ensures accurate communication and record-keeping, using spa booking systems and charting as needed.
• Demonstrates flexibility with scheduling and adapts to changing business demands.
• Reports and records maintenance issues and guest concerns to Spa Supervisor or Director of Spa.

Skills

Guest service

Communication

Professional appearance

Tools

Opera

Book4Time

Job description

Four Seasons Hotel Abu Dhabi is seeking a spa receptionist to greet guests with warmth, maintain a serene spa environment, and support smooth front-desk operations.

Fluency in English is required; proficiency in spa booking systems (Opera, Book4Time) and a strong guest-service orientation are essential to deliver an exceptional experience.

Enjoy competitive wages, comprehensive benefits, and complimentary accommodation at other Four Seasons properties, plus training and employee meals.