Lux Hotel Housekeeper: Five-Star Guest Service Specialist

Waldorf Astoria Kuwait; Dubai; On-site; AED 42,000 - 70,000; Full time

Job summary

Waldorf Astoria Dubai International Financial Centre is seeking a meticulous Housekeeping Attendant to maintain guest rooms and public areas to Forbes Five-Star standards. You will respond to guest requests, coordinate laundry and linen services, and support the housekeeping team to ensure a seamless, personalized guest experience.

You will assist with pressure-free guest interactions, maintain cleanliness, and help ensure timely room readiness in a luxury environment.

Qualifications

• Previous experience in a housekeeping role is preferred.
• Excellent verbal communication and interpersonal skills.
• Strong attention to detail and a proactive approach.
• Commitment to delivering exceptional guest service.
• High standards of cleanliness and presentation.
• Ability to work efficiently in a fast-paced environment.
• Knowledge of Forbes Five-Star service standards is a plus.

Responsibilities

• Deliver excellent guest service at all times.
• Clean, service, and replenish guest rooms and public areas according to brand standards.
• Identify and report maintenance or safety issues promptly.
• Support timely release of guest rooms in coordination with Supervisors.
• Manage housekeeping operations including attendance, key control, and linen management.
• Review guest information to fulfill preferences and requests.
• Coordinate special guest requests (floral arrangements, embroidery for linen).
• Inspect uniforms and arrange cleaning or repairs as needed.
• Manage daily release and handling of guest laundry.
• Provide Laundry Attendant coverage during holidays or absences.

Skills

Excellent verbal communication

Attention to detail

Proactive & solution oriented

Guest service commitment

Cleanliness standards

Fast-paced environment

Housekeeping experience

Education

Housekeeping experience or training

Job description

Waldorf Astoria Dubai International Financial Centre is seeking a meticulous Housekeeping Attendant to maintain guest rooms and public areas to Forbes Five-Star standards. You will respond to guest requests, coordinate laundry and linen services, and support the housekeeping team to ensure a seamless, personalized guest experience.

You will assist with pressure-free guest interactions, maintain cleanliness, and help ensure timely room readiness in a luxury environment.