Lux Front-of-House Host – Dubai

Say HELLO!; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

Say HELLO! in Dubai is seeking a Restaurant Hostess for a full-time, on-site role.

You will welcome guests, manage waiting lists, guide diners to their tables, and ensure a smooth, warm arrival experience.

Daily duties include answering phone inquiries, handling reservations, coordinating with the serving team, keeping the reception area organized, and supporting restaurant operations during busy periods; a professional demeanor, punctuality, and guest-focused hospitality mindset are essential.

Qualifications

• Strong interpersonal and customer service abilities to create a welcoming guest experience.
• Excellent communication and phone etiquette to handle inquiries and bookings.
• Basic reservations management, booking systems, and seating coordination.
• Fluency in spoken and written English; additional languages are advantageous in Dubai.
• Polished, professional appearance and calm, courteous demeanor in a fast-paced environment.
• Previous hospitality or front-of-house experience; knowledge of Dubai's scene is beneficial.
• Flexible to work shifts, weekends, and holidays; ability to stand for extended periods.

Responsibilities

• Welcome guests warmly and manage waiting lists.
• Guide guests to tables and maintain smooth arrival experience.
• Answer phone inquiries and handle reservations.
• Coordinate with serving staff and maintain an organized reception area.
• Support restaurant operations during busy periods with a professional demeanor.

Skills

Interpersonal skills

Customer service

Communication

Phone etiquette

Reservations management

English fluency

Professional appearance

Hospitality experience

Shift flexibility

Tools

Reservations systems

Job description

Say HELLO! in Dubai is seeking a Restaurant Hostess for a full-time, on-site role.

You will welcome guests, manage waiting lists, guide diners to their tables, and ensure a smooth, warm arrival experience.

Daily duties include answering phone inquiries, handling reservations, coordinating with the serving team, keeping the reception area organized, and supporting restaurant operations during busy periods; a professional demeanor, punctuality, and guest-focused hospitality mindset are essential.