Lux 5-Star Resort Server — Upsell & Guest Experience

Sofitel; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Sofitel Dubai The Palm, a luxury 5-star beachfront resort on Palm Jumeirah, seeks hospitality professionals to join its Food & Beverage team in Dubai. You will be familiar with menu items, prepare outlets, take orders, upsell, use the POS system, ensure accurate recording, and maintain the station.

The role emphasizes guest-centric service and adherence to brand standards in a dynamic luxury setting. Based in the United Arab Emirates, candidates should be fluent in English and enjoy delivering

Qualifications

• Have prior experience within a similar luxury hotel/established restaurant environment.
• Be fun, energetic and have a passion for hospitality.
• Already be based in the United Arab Emirates.
• Fluent English speaker.

Responsibilities

• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Food & Beverage Manager.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate

Skills

Fluent English

Hospitality

Job description

Sofitel Dubai The Palm, a luxury 5-star beachfront resort on Palm Jumeirah, seeks hospitality professionals to join its Food & Beverage team in Dubai. You will be familiar with menu items, prepare outlets, take orders, upsell, use the POS system, ensure accurate recording, and maintain the station.

The role emphasizes guest-centric service and adherence to brand standards in a dynamic luxury setting. Based in the United Arab Emirates, candidates should be fluent in English and enjoy delivering