Logistics Support Specialist - Global Impact & Training
Traverse Global Shipping
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Descripción de la vacante
Traverse Global Shipping is seeking a customer service representative based in Dubai. This role involves addressing client inquiries, tracking shipments, and resolving issues while maintaining strong customer relationships.
Ideal candidates should have at least 2 years of experience in the UAE, excellent communication skills, and familiarity with logistics software. The position offers a competitive salary and benefits in a supportive work culture.
Formación
- Previous experience in customer service, preferably in logistics or shipping.
- Minimum 2 years experience in UAE.
- Strong problem-solving abilities and customer-centric approach.
Responsabilidades
- Provide exceptional service, addressing inquiries and tracking shipments.
- Maintain strong relationships with customers to ensure satisfaction.
- Collaborate with teams to optimize logistics operations.
- Stay informed about shipping regulations and company services.
- Ensure accurate communication with customers regarding shipments.
Conocimientos
Descripción del empleo
Provide exceptional customer service by addressing inquiries, utilizing customer relationship management software, and collaborating with teams for effective issue resolution.
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