Location Manager

Info Resume Edge; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Info Resume Edge is seeking a Location Manager for its Abu Dhabi site. You will oversee daily operations, lead staff, and drive service excellence to hit business goals at the assigned location.

Responsibilities include budgeting, recruitment, reporting, and ensuring safety and regulatory compliance while coordinating with regional management to align local objectives with company strategy.

Qualifications

• Bachelor's degree in Business Administration, Management, Logistics or related field.
• 35 years of proven experience in a managerial or supervisory role.
• Strong leadership, communication and interpersonal skills.
• Solid understanding of operations management, customer service and supervision.
• Ability to analyze data, create reports and make data-driven decisions.

Responsibilities

• Oversee all operations at the location ensuring efficiency and compliance.
• Supervise and lead team members including recruitment, scheduling, training and performance management.
• Manage location budgets, expenses and inventory to ensure cost-effectiveness.
• Ensure high levels of customer satisfaction by delivering excellent service and resolving issues promptly.
• Monitor KPIs and implement strategies to improve operational performance.
• Enforce safety, quality and regulatory compliance across all operations.
• Coordinate with headquarters to align local goals with broader company objectives.
• Maintain facility cleanliness, security and functionality.
• Prepare and submit reports on sales, staffing and operational metrics.
• Represent the company in the local community and with partners, suppliers or customers.

Skills

Leadership

Communication

Interpersonal skills

Operations management

Staff supervision

Data analysis

Reporting

Budgeting

Customer service

ERP/CRM/POS experience

Microsoft Office

Education

Bachelor's degree in Business Administration / Management / Logistics

Tools

MS Office

ERP/CRM/POS systems

Job description

We are seeking a results-driven and experienced Location Manager to oversee daily operations at our branch/store/facility. The Location Manager will be responsible for managing staff optimizing processes ensuring excellent customer service and achieving business goals at the assigned location.

Key Responsibilities:

• Oversee all operations and activities at the location ensuring efficiency and compliance with company standards.
• Supervise and lead team members including recruitment scheduling training and performance management.
• Manage location-specific budgets expenses and inventory to ensure cost-effectiveness.
• Ensure high levels of customer satisfaction by delivering excellent service and resolving issues promptly.
• Monitor KPIs and implement strategies to improve operational performance.
• Enforce safety quality and regulatory compliance across all operations.
• Coordinate with headquarters or regional management to align local goals with broader company objectives.
• Maintain facility cleanliness security and functionality.
• Prepare and submit reports on sales staffing and operational metrics.
• Represent the company in the local community and with business partners suppliers or customers.

Requirements:

• Bachelors degree in Business Administration Management Logistics or a related field (or equivalent experience).
• 35 years of proven experience in a managerial or supervisory role.
• Strong leadership communication and interpersonal skills.
• Solid understanding of operations management customer service and staff supervision.
• Proficiency in Microsoft Office and experience with ERP/CRM or POS systems (depending on industry).
• Ability to analyze data create reports and make data-driven decisions.
• Exceptional organizational and problem-solving skills.
• Availability to work flexible hours including weekends or holidays if required.

Preferred Qualifications:

• Experience in retail/logistics/transportation/hospitality industry.
• Familiarity with budgeting payroll and supply chain operations.
• Knowledge of local labor laws and safety regulations.