Lobby Hostess

ENNISMORE; Ras Al Khaimah; On-site; AED 33,000 - 54,000; Full time

Job summary

SO Ras Al Khaimah is seeking a courteous Front Desk host to warmly greet guests upon arrival and assist with directions and inquiries. You will maintain a polished lobby presence and coordinate with Front Office and Guest Relations to ensure guest satisfaction.

Ideal candidates have a High School diploma or equivalent and strong communication and interpersonal skills, with previous customer service experience preferred. This role is based in Ras Al Khaimah in a luxury hospitality setting.

Qualifications

• High School diploma or equivalent.
• Previous customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome all guests upon arrival and provide assistance.
• Answer guest inquiries and offer directions or recommendations.
• Maintain a professional presence in the lobby area at all times.
• Liaise with Front Office and Guest Relations teams for guest needs.
• Monitor lobby activity and report issues or concerns.

Skills

Strong communication

Interpersonal skills

Positive demeanor

Education

High School diploma or equivalent

Job description

Company Description SO Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion commanding attention with it s avant-garde design and creative approach to the world of luxury This is a place where we celebrate brilliant individuals you our SO Icons Welcome to your invite to the Front Row a place where self-expression and experience count in equal measure

Job Description

Guest Greeting

Welcome all guests upon arrival and provide assistance

Guest Interaction

Answer guest inquiries and offer directions or recommendations

Presence

Maintain a professional presence in the lobby area at all times

Communication

Liaise with Front Office and Guest Relations teams for guest needs

Observation

Monitor lobby activity and report issues or concerns

• High School diploma or equivalent.
• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Positive demeanor and polished appearance.