Live Casino Surveillance & Risk Controller

pragmaticplay; Ras Al Khaimah; On-site; AED 134,000 - 201,000; Full time

Benefits offered by this job

Accommodation

Relocation support

Medical insurance

Learning Hub access

Team culture

Job summary

ARRISE is seeking a Surveillance Controller to monitor Live Casino activity in real time, detect high‑risk behavior, and ensure security and fairness of gaming operations. The role involves data analysis, collaboration with Risk and Operations, and producing clear reports on trends and irregularities.

Ideal candidates are recent graduates or final-year students in technical or analytical fields with strong English communication, proficiency in Office 365, and willingness to work 9‑hour shifts

Qualifications

• Recent graduate or final-year student in technical or analytical fields.
• Strong understanding of online gaming operations, especially Live Casino products.
• Willingness to work 9-hour shifts, including nights and weekends.
• Excellent attention to detail and analytical thinking.
• Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
• Excellent English communication skills, both written and spoken.

Responsibilities

• Monitor Live Casino activity in real time to detect high‑risk behavior or fraudulent play.
• Ensure the security, compliance, and fairness of gaming tables and technical equipment.
• Identify suspicious betting patterns and elevate issues per internal protocols.
• Gather and consolidate surveillance data for deeper risk analysis.
• Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
• Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
• Maintain confidentiality and adhere to the highest standards of professional integrity.
• Communicate clearly with internal departments and external partners.
• Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
• Document irregularities, suspicious behavior, and operational concerns with accuracy.

Skills

Attention to detail

Analytical thinking

English communication

Time management

Excel proficiency

Education

Recent graduate

Final year student

Tools

SQL

Tableau

Surveillance tools

Job description

ARRISE is seeking a Surveillance Controller to monitor Live Casino activity in real time, detect high‑risk behavior, and ensure security and fairness of gaming operations. The role involves data analysis, collaboration with Risk and Operations, and producing clear reports on trends and irregularities.

Ideal candidates are recent graduates or final-year students in technical or analytical fields with strong English communication, proficiency in Office 365, and willingness to work 9‑hour shifts