Lifeguard Operations Lead: Team & Safety

Hamilton Aquatics; Dubai; Sur place; AED 100 000 - 167 000; Plein temps

Avantages offerts par ce poste

A competitive salary package

Annual flight allowance

Private medical insurance

End of service benefit

Access to lifestyle discounts

Résumé du poste

Hamilton Aquatics is seeking an experienced Lifeguard Team Leader to lead and support our lifeguard team, ensuring safety, efficiency, and high-quality operations across sites. You will uphold safety standards, foster a positive safety culture, and deliver exceptional customer service while providing administrative support to ensure smooth day-to-day operations.

Key duties include supervising staff, conducting safety checks, coordinating shifts, handling inquiries, and reporting concerns to the

Qualifications

• Must have leadership experience in lifeguard role with admin duties.
• Minimum 2 years lifeguarding experience.
• Excellent command of English (written and spoken).

Responsabilités

• Supervise the lifeguard team and monitor performance.
• Conduct safety and quality checks on sites and equipment.
• Provide feedback and identify training needs for staff.
• Deliver high-quality customer service and resolve inquiries and complaints.
• Coordinate scheduling and staff absences; manage transport to sites.
• Report operational concerns to line manager and assist in emergencies.
• Support coaches with member communications about classes and updates.
• Assist Area Manager with administrative duties and record keeping.
• Provide frontline customer and member support during low-activity periods.

Connaissances

Time management

Problem solving

Communication

Customer service

Formation

Qualified Pool Lifeguard

First Aid qualification

Valid UAE Driving Licence

Description du poste

Hamilton Aquatics is seeking an experienced Lifeguard Team Leader to lead and support our lifeguard team, ensuring safety, efficiency, and high-quality operations across sites. You will uphold safety standards, foster a positive safety culture, and deliver exceptional customer service while providing administrative support to ensure smooth day-to-day operations.

Key duties include supervising staff, conducting safety checks, coordinating shifts, handling inquiries, and reporting concerns to the