Lead Product Service Engineer - Turbine Controls & Operability

GE Vernova; Dubai; On-site; AED 150,000 - 190,000; Full time

Job summary

GE Vernova in Dubai is seeking a Lead Product Service Engineer - Turbine Controls & Operability to provide direct technical support to global gas power customers across three primary workstreams. You will own complex controls issues, drive RCAs, and collaborate across engineering, product management, and regional centers to deliver timely resolutions.

The role requires 5+ years in controls/operations/engineering of gas/steam turbines, strong English communication, and travel 10–15% within and

Qualifications

• Bachelor's and/or Master's degree in engineering from an accredited university.
• Minimum 5 years of direct experience in controls/operations/engineering/installation of Gas Turbines/Steam Turbines or relevant functions.
• Proven experience in a customer-facing or Engineering role.
• Strong oral and written communication in English language.
• This role requires around 10-15% travel within and outside of the region

Responsibilities

• Own the technical resolution to multiple complex Controls system issues including Gas turbine and Steam Controls & Operability with a sense of urgency.
• Identify trending issues and provide countermeasures to protect our customers' fleet, then communicate to the relevant audience.
• Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and/or Customers to provide sound technical resolution in a timely manner
• Drive complex RCAs through root cause and corrective action while communicating both internally and externally to end customers
• Lead and promote the GE Vernova Way traits, lean principles, and simplification into day-to-day activities

Skills

English communication

Arabic communication

Customer-facing experience

Problem-solving

Education

Bachelor's / Master's in engineering

Job description

Job Description Summary

The Lead Product Service Engineer - Turbine Controls & Operability provides direct technical support to global GE Vernova Gas Power customers across three primary workstreams.

Job Description

Key Responsibilities

• Own the technical resolution to multiple complex Controls system issues including Gas turbine and Steam Controls & Operability with a sense of urgency.
• Identify trending issues and provide countermeasures to protect our customers' fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.)
• Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and/or Customers to provide sound technical resolution in a timely manner
• Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GEV leadership) and externally to end customers
• Lead and promote the GE Vernova Way traits, lean principles, and simplification into day-to-day activities

Required Qualifications

• Bachelor's and/or Master's degree in engineering from accredited university
• Minimum 5 years of direct experience in controls/operations/engineering/ installation of Gas Turbines/Steam Turbines or relevant functions
• Proven experience in a customer-facing or Engineering role
• Strong oral and written communication in English language
• This role requires around 10-15% within and outside of the region

Desired Characteristics

• Proven experience with GE Vernova HA/F Class Gas turbines
• Self-starter and resourceful problem-solver that can navigate the GE Vernova resource databases and organizations to deliver a solution, with urgency
• Not afraid of being uncomfortable with the specific technical problem and willingness to apply engineering problem-solving methods to resolve the issue, under pressure
• Ability to communicate at all levels (field engineers, site engineers, plant managers, GE Vernova leadership, etc.)
• Ability to rapidly change directions for multiple concurrent projects based on emergent business priorities
• Expertise in ControlST application algorithms modifications, and turbine operational trend data analysis.
• Humble, open, collaborative, and continuously learning
• Strong oral and written communication in Arabic language

Additional Information

Relocation Assistance Provided: No