Lead Forward Deployed Engineer

Salesforce; United Arab Emirates; On-site; AED 350,000 - 600,000; Full time

Job summary

Salesforce is seeking a Senior Forward Deployed Engineer to own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers, from architecture decisions to production handoff.

You will design agentic systems on the Agentforce platform, manage data lifecycles across Salesforce Data 360 and customer platforms, and address blockers with strong engineering judgment. 6+ years of experience and Python expertise are required.

Qualifications

• 6+ years of software engineering or technical delivery experience.
• Degree in Computer Science or a related field.
• Expert in at least one of Python.

Responsibilities

• Own end-to-end build and deployment of agentic AI solutions for Salesforce's strategic customers.
• Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, guardrails.
• Own the data lifecycle: model design, processing pipelines, data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer platforms.
• Resolve blockers: data integration failures, model deployment issues, orchestration breakdowns, performance regressions.
• Mentor other engineers through code reviews and pair sessions.
• Surface field insights to Product and Engineering to influence roadmap.

Skills

Python

Software engineering

AI/ML integrations

End-to-end ownership

Mentoring

Education

Bachelor's degree in Computer Science

Tools

Vibes

Cursor

Snowflake

Databricks

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Senior Builder Experience

• Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
• AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
• Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
• Continuous Innovation: You're expected to stay at the forefront - piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.

What You'll Actually Be Building

• Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers - from architecture decisions through production handoff.
• Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
• Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
• Resolve the technical blockers that other engineers can't - data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
• Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
• Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
• Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
• Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
• Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
• Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
• Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.

You're Our Senior Forward Deployed Engineer If...

You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.

You have a degree in Computer Science or a related field

You're an expert in at least one of Python