Lead F&B Host: Elevate Guest Experience in Dubai

Rotana; Dubai; On-site; AED 70,000 - 95,000; Full time

Job summary

Rotana Towers Dubai seeks an energetic Food & Beverage professional to organize and direct a team delivering high-quality service. The role is based at Towers Rotana and requires diploma in hospitality with English fluency.

You will train staff, coordinate with kitchen and cashiers, supervise shifts, and uphold grooming standards while ensuring guest satisfaction and revenue targets. On-site, GCC national preference may apply.

Qualifications

• Diploma or degree in hospitality is required.
• Fluent written and spoken English is required.
• Experience in leadership or supervisory roles is a plus.

Responsibilities

• Work in close cooperation with Kitchen and Stewarding and Outlet Cashiers to ensure smooth operation.
• Conduct regular training sessions with the assigned team in line with SOPs.
• Monitor duty schedules for the respective team.
• Ensure proper appearance and grooming of assigned employees.
• Assist with timely setup of the outlet according to meal settings and opening hours.
• Greet arriving guests and manage seating via hostess or handover.
• Maintain professional and friendly relationships with patrons.
• Be familiar with the outlet menu, promotions, and hotel policies.
• Contribute to meet and maximize monthly revenue budget for the outlet.

Skills

Fluent English

Micros familiarity

Effective communication

Planning for business

Supervising people

Supervising operations

Teamwork

Customer focus

Drive for results

Education

Diploma / degree in hospitality

Tools

Micros

Job description

Rotana Towers Dubai seeks an energetic Food & Beverage professional to organize and direct a team delivering high-quality service. The role is based at Towers Rotana and requires diploma in hospitality with English fluency.

You will train staff, coordinate with kitchen and cashiers, supervise shifts, and uphold grooming standards while ensuring guest satisfaction and revenue targets. On-site, GCC national preference may apply.