Laundry Supervisor

Towers Rotana; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Job summary

Towers Rotana in Abu Dhabi is seeking a Laundry Supervisor to lead daily laundry operations and ensure guest laundry is processed on time to the highest standards.

You will supervise laundry staff, liaise with linen rooms, coordinate maintenance with engineering, and ensure all items meet hotel cleanliness expectations.

Qualifications

• Experience in hotel laundry operations.
• Ability to supervise staff and ensure quality standards.

Responsibilities

• Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards.
• Supervise and monitor the performance of the laundry employees to maintain established standards and provide efficient service.
• Responsible for proper handling of guest and house laundry and establish standards and procedures to ensure quality of work.
• Liaise with linen room to ensure adequate clean linen and uniforms and maintain a neat work area.
• Follow up with engineering department on preventive maintenance and repair orders.
• Check daily production according to priorities and assist in the activities of the maker.
• Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction.
• Ensure that laundry employees are knowledgeable about hotel services and facilities.

Skills

Supervision

Customer service

Communication

Job description

Job description

We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

This position is based at Towers Rotana.

As a Laundry Supervisor you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
• Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests
• Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area
• Follow up with engineering department on preventive maintenance and repair orders
• Check daily production according to priorities and assist in the activities of the maker
• Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction
• Ensure that laundry employees are knowledgeable about hotel services and facilities