Guest-Focused Laundry Operations Supervisor

Rotana Hotels; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

Towers Rotana in Dubai is seeking a dynamic Laundry Supervisor to advance your career. You will support the Laundry Manager, oversee daily operations, and ensure guest laundry is completed on time and to the highest standards.

Key duties include supervising laundry staff, coordinating with the linen room, arranging preventive maintenance with Engineering, checking that all items are spotless, and ensuring teams are knowledgeable about hotel services and facilities to guarantee guest satisfaction.

Responsibilities

• Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
• Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests
• Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area
• Follow up with engineering department on preventive maintenance and repair orders
• Check daily production according to priorities and assist in the activities of the maker
• Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction
• Ensure that laundry employees are knowledgeable about hotel services and facilities

Job description

Towers Rotana in Dubai is seeking a dynamic Laundry Supervisor to advance your career. You will support the Laundry Manager, oversee daily operations, and ensure guest laundry is completed on time and to the highest standards.

Key duties include supervising laundry staff, coordinating with the linen room, arranging preventive maintenance with Engineering, checking that all items are spotless, and ensuring teams are knowledgeable about hotel services and facilities to guarantee guest satisfaction.