Laptop Refurbishment Operations Manager

RL People; Sharjah; On-site; AED 180,000 - 300,000; Full time

Job summary

RL People is seeking a Production Manager to lead the refurbished laptop operations, guiding intake, diagnostics, repair, imaging, QA and final packaging.

You will manage the end-to-end production line, supervise technicians and team leads, optimize throughput, monitor KPIs, and drive continuous improvement. This hands-on role rewards scalable process design and clean data handling for security and quality in hardware refurbishment.

Qualifications

• 3 years of experience in production operations or refurbishment management.
• Strong understanding of laptop hardware diagnostics and repair workflows.
• Experience managing teams in warehouse manufacturing or refurbishment settings.
• Comfort with KPIs reporting and process optimization.
• Familiarity with data destruction standards and quality assurance practices.

Responsibilities

• Lead daily refurbishment operations for laptops and related IT equipment.
• Plan and manage production schedules to meet volume cost and turnaround targets.
• Supervise and coach technicians team leads and quality inspectors.
• Ensure consistent execution of diagnostics repair imaging and testing workflows.
• Monitor KPIs such as yield rework rate cycle time and labor efficiency.
• Implement continuous improvement initiatives.

Skills

Production management

Lean manufacturing

Team leadership

KPIs reporting

Data destruction standards

Tools

Diagnostics tools

Imaging workflows

Job description

RL People is seeking a Production Manager to lead the refurbished laptop operations, guiding intake, diagnostics, repair, imaging, QA and final packaging.

You will manage the end-to-end production line, supervise technicians and team leads, optimize throughput, monitor KPIs, and drive continuous improvement. This hands-on role rewards scalable process design and clean data handling for security and quality in hardware refurbishment.