Key Account Executive

Caliberly; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Performance-based incentives

Career growth opportunities

Job summary

Caliberly is seeking a results-driven Key Account Executive to manage strategic retail and distributor accounts for our beverage portfolio in the UAE. You will collaborate with internal sales and trade teams to lead pre-sales engagements and drive volume, revenue and visibility across major modern-trade partners.

Responsibilities include managing top accounts, negotiating terms, ensuring in-store execution, and partnering with marketing for promotions and launches.

Qualifications

• Bachelor's degree in Business/Marketing/Sales or related field.
• Minimum 3 years in key account management or sales in FMCG/beverage.
• Proven track record in managing high-value accounts and negotiations.
• Strong understanding of UAE retail landscape (modern trade).
• Excellent communication, presentation and negotiation skills.
• Analytical mindset with ability to interpret sales data and forecasts.
• Proficiency in MS Office and CRM/sales automation tools.

Responsibilities

• Serve as primary commercial contact for key accounts (hypermarkets, supermarkets, wholesalers, distributors).
• Provide pre-sales product knowledge and support; partner with Sales/BD to close deals.
• Identify business opportunities through market trends and qualifying prospects.
• Prepare and deliver presentations, tenders and proposals to drive account growth.
• Lead pricing, promotions, and contract term negotiations with buyers and category managers.
• Monitor in-store execution and ensure product availability and shelf visibility.
• Collaborate with marketing on in-store promotions and launches for key accounts.
• Track account performance and deliver reports to senior management.
• Coordinate with supply chain, finance and logistics for fulfillment and pricing.
• Maintain accurate customer data, contracts and commercial terms in CRM.
• Build long-term relationships with buyers and category heads.

Skills

Key account management

Sales negotiations

Forecasting

CRM tools

Data analysis

Communication & presentation

Cross-functional collaboration

Education

Bachelor's degree in Business/Marketing/Sales

Tools

Microsoft Office

CRM systems

Job description

Job Title - Key Account Executive

About the Role

We are looking for a results-driven Key Account Executive to manage and grow strategic retail and distributor accounts for our beverage portfolio. You will collaborate closely with internal sales and trade teams lead pre-sales engagements and drive volume revenue and visibility across major modern-trade partners.

Key Responsibilities

• Serve as the primary commercial contact for assigned key accounts (e.g. hypermarkets supermarkets wholesalers and distributors).
• Provide pre-sales product knowledge and technical support; partner with the Sales / Business Development team to close deals.
• Identify business opportunities by researching market trends analysing sales leads and qualifying prospects.
• Prepare and deliver professional product presentations tenders and proposals to drive key account growth.
• Lead negotiations around pricing promotions contract terms and product listing with buyers and category managers.
• Monitor in-store execution ensure product availability and visibility in key account stores and work with merchandising teams to maximize shelf presence.
• Collaborate with marketing to plan and execute in-store promotions product launches and brand activations tailored for key accounts.
• Track and manage account performance forecast sales and deliver account performance reports to senior management.
• Work cross-functionally with supply chain finance and logistics teams to ensure order fulfillment pricing compliance and prompt issue resolution.
• Ensure accurate customer data contracts and commercial terms are maintained in CRM and sales systems.
• Build and sustain long-term relations with key stakeholders (buyers category heads) to secure business continuity and future growth.

Qualifications & Experience

• Bachelors degree in Business Marketing Sales or a related field.
• Minimum 3 years experience in key account management or sales within the FMCG or beverage industry.
• Proven track record in managing high-value accounts negotiations and delivering sales performance.
• Strong understanding of the UAE retail landscape (modern trade distribution networks).
• Excellent communication presentation and negotiation skills.
• Analytical mindset with ability to interpret sales data prepare forecasts and develop actionable insights.
• Proficiency in Microsoft Office CRM tools or sales automation systems.

Skills & Competencies

• Strong product knowledge and business acumen in FMCG or beverages.
• Customer-focused with excellent relationship building and trust development.
• Problem-solving and strategic thinking: able to propose creative commercial solutions.
• Results-driven self-motivated and resilient in a competitive sales environment.
• Team player: able to work cross-functionally across sales marketing supply chain and finance.
• High level of integrity professionalism and ethical commercial conduct.

What We Offer

• Competitive salary plus performance-based incentives.
• Opportunity to build and grow high-impact key accounts in the beverage industry.
• Exposure to strategic trade modern trade partnerships and brand development within FMCG distribution.
• Career progression and learning opportunities within a fast-paced sales organization.