Junior Learning Services Consultant

Ericsson; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Ericsson in Dubai seeks a Junior Learning Consultant to support training coordination and logistics. The role prioritizes English proficiency, teamwork, and a hands-on attitude while offering exposure to learning services projects in a global technology environment.

Ideal candidates bring a BSc background or equivalent and are eager to learn, manage multiple priorities, and thrive under pressure in an international setting.

Qualifications

• BSc in Telecommunications, Computer Science, or equivalent is preferred but not required.
• Candidates with other academic backgrounds are welcome to apply.
• Ability to work on multiple projects simultaneously and prioritize tasks in a dynamic training environment.
• Proficiency in English.
• A technical background is an advantage, preferably in telecommunications or IT.
• Ability to work independently and as part of a team.
• Ability to perform well under pressure in a high-impact business environment.
• Hands-on approach and a 'can-do' attitude.
• Experience working in an international environment is a plus.
• An understanding of project management activities is a plus.

Responsibilities

• Training coordination, including preparing training logistics
• Supporting trainers and training participants
• Preparing training venues
• Maintaining daily contact with trainers and vendors
• Providing support to the team with incoming inquiries
• Scheduling meetings and preparing timetables
• Preparing training materials

Skills

English proficiency

Multitasking

Teamwork

Pressure handling

Can-do attitude

Technical background

Adaptability

Communication

Education

BSc in Telecommunications/CS preferred

Tools

MS Office

Job description

About this opportunity: Have you recently graduated and are looking for the right place to grow and develop? Perhaps you have been working for another global company for a year and now feel ready to join the technological revolution at Ericsson? If so, we might be the perfect fit. We are excited to present a unique opportunity! We are looking for a talented individual to join our dedicated team as a Junior Learning Consultant role.

This role is exclusively open to Emiratis, in line with our commitment to supporting national talent development.

What You Will Do

• Training coordination, including preparing training logistics
• Supporting trainers and training participants
• Preparing training venues
• Maintaining daily contact with trainers and vendors
• Providing support to the team with incoming inquiries
• Scheduling meetings and preparing timetables
• Preparing training materials

Together with other coordinators, you will drive customer engagements and ensure that Learning Services projects are delivered with quality and on time. You will have the opportunity to gain a thorough understanding of the business environment by working closely with customers and vendors.

What You Will Bring

• BSc in Telecommunications, Computer Science, or equivalent is preferred but not required; candidates with other academic backgrounds are welcome to apply.
• Ability to work on multiple projects simultaneously and prioritize tasks to meet the demands of a dynamic training environment.
• Proficiency in English.
• A technical background will be an advantage, preferably in telecommunications or IT.
• Ability to work both independently and as part of a team.
• Ability to perform well under pressure in a high-impact business environment.
• A hands‑on approach and a "can-do" attitude.
• Experience working in an international environment is a plus.
• An understanding of project management activities is a plus.
• An interest in technology and its evolution is a plus.

Why join Ericsson?

At Ericsson, you have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To build solutions never seen before to some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Ericsson is proud to be an Equal Opportunity Employer. Learn more.