Jr Accountant - Arabic speaker - 6mths

Manpower Middle East; Dubai; Hybrid; AED 120,000 - 210,000; Full time

Job summary

Manpower Middle East is seeking a Billing & Dispute Management Analyst to optimize the order-to-cash process in a UAE healthcare/medical devices setting. You will validate invoices, manage disputes, and support collections across Finance, Commercial, Customer Service, and Supply Chain.

The role requires 3–5 years in AR/Billing/OTC with UAE portals experience, SAP or ERP proficiency, and strong Excel skills. Fluency in English and Arabic is preferred.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Supply Chain, or related discipline.
• 3–5 years of experience in Accounts Receivable, Billing, Order-to-Cash, Customer Service, or Finance Operations.
• Experience managing UAE government and private customer invoicing portals.
• Strong understanding of billing, collections, dispute management, and order-to-cash processes.
• Knowledge of SAP or similar ERP systems.
• Excellent analytical, communication, stakeholder management, and problem-solving skills.
• Fluency in English and Arabic is preferred.

Responsibilities

• Ensure timely and accurate invoice submissions and submission through customer/government portals.
• Manage customer disputes, billing inquiries, and coordination with internal teams.
• Support collections activities by following up on pending invoices and disputed receivables.
• Investigate invoice rejections and coordinate corrective actions with internal stakeholders.
• Maintain trackers for invoice submissions, disputes, aging, ownership, and resolution status.
• Collaborate across Finance, Commercial, Customer Service, Supply Chain, and Logistics to improve cash collection performance.
• Prepare monthly reports highlighting dispute trends, invoice status, risks, and opportunities.

Skills

Accounts Receivable

Billing

Order-to-Cash

Customer Service

Finance Operations

SAP

ERP Systems

Excel

Arabic

English

Education

Bachelor's degree in Finance/Accounting

Tools

SAP ERP

Microsoft Excel

Job description

Our client, a leading organization within the healthcare and medical devices industry, is seeking a Billing & Dispute Management Analyst to join their team.

The successful candidate will be responsible for ensuring timely and accurate invoice submissions, managing customer disputes, supporting collections activities, and maintaining strong collaboration across Finance, Commercial, Customer Service, Supply Chain, and external customer stakeholders. This role plays a critical part in optimizing the order-to-cash process and ensuring compliance with UAE customer invoicing requirements. Validate invoices and supporting documentation prior to submission through customer and government portals. Manage invoice uploads, credit notes, proof of delivery documentation, and invoice acceptance workflows. Monitor and reconcile outstanding invoices between ERP systems and customer portals. Investigate invoice rejections and coordinate corrective actions with internal stakeholders. Maintain trackers for invoice submissions, disputes, aging reports, ownership, and resolution status. Investigate and resolve customer disputes related to pricing, deliveries, quantities, documentation, and taxation. Support collections activities by following up on pending invoices and disputed receivables. Conduct customer visits when required to facilitate invoice acceptance and issue resolution. Collaborate with Customer Service, Commercial, Supply Chain, Logistics, and Finance teams to improve cash collection performance. Prepare monthly reports highlighting dispute trends, invoice status, risks, and improvement opportunities.

Bachelor's degree in Finance, Accounting, Business Administration, Supply Chain, or a related discipline. Minimum 3-5 years of experience within Accounts Receivable, Billing, Order-to-Cash, Customer Service, or Finance Operations. Experience managing UAE government and private customer invoicing portals. Strong understanding of billing, collections, dispute management, and order-to-cash processes. Knowledge of SAP or similar ERP systems. Advanced proficiency in Microsoft Excel and other Microsoft 365 applications. Excellent analytical, communication, stakeholder management, and problem-solving skills. Ability to manage multiple priorities while maintaining high accuracy and attention to detail. Fluency in English and Arabic is preferred.