Job Scheduler - Automotive Workshop Job Snapshot - Role: Job Scheduler - Location: Dubai, United Arab Emirates - Industry: Automotive - Function: Production Engineering/Planning/Scheduling - Experience: 3-5 years - Job Type: Full Time - Work Arrangement: On-site
Position Overview
Al-Futtaim is seeking an experienced Job Scheduler to coordinate repair job allocation, workshop scheduling, and service progress monitoring in Dubai, United Arab Emirates. The role focuses on maximizing workshop productivity by allocating repair jobs effectively across production lines, coordinating available resources, and monitoring work progress to support timely service delivery. The successful candidate will work closely with the Workshop Controller and management team to maintain accurate repair schedules, monitor job completion, and ensure that workshop activities comply with established quality, safety, and operational procedures. This position requires practical workshop scheduling experience, strong analytical and communication skills, and the ability to coordinate service activities in a structured and efficient manner.
Job Details
- Country: United Arab Emirates
- City: Dubai
- Industry: Automotive
- Function: Production Engineering/Planning/Scheduling
- Salary: Not disclosed
- Gender: No Preference
- Candidate Nationality: Not specified
- Job Type: Full Time
- Work Arrangement: On-site
Key Responsibilities
Workshop Job Scheduling and Allocation
- Allocate repair jobs across workshop production lines to support effective utilization of available time and resources.
- Coordinate daily repair schedules with the Workshop Controller to maintain smooth workshop operations.
- Work with the Manager to plan and organize repair activities according to operational requirements.
- Ensure assigned jobs are carried out in accordance with established work standards and required completion times.
- Monitor scheduled repair activities and follow up on progress to support timely service delivery.
- Identify scheduling delays and coordinate with relevant personnel to address operational issues.
- Support workshop profitability through efficient job allocation and resource utilization.
Job Progress Monitoring and Control
- Update the Job Scheduling and Progress Control system at regular intervals.
- Monitor repair progress against planned schedules and required completion times.
- Maintain accurate scheduling information to support workshop coordination and operational visibility.
- Follow up with workshop personnel to ensure assigned work progresses according to established requirements.
- Ensure job scheduling and progress monitoring activities comply with Quality Management System Standard Operating Procedures (QMS SOPs).
- Coordinate with the Workshop Controller and management team when scheduling adjustments are required.
Workshop Standards and Operational Discipline
- Follow company policies, procedures, and established workshop operating standards.
- Maintain discipline within the service establishment to support an organized and productive working environment.
- Ensure workshop activities are conducted in a safe, clean, and orderly manner.
- Monitor adherence to applicable work procedures and time standards.
- Support consistent operational performance by maintaining effective communication with workshop personnel.
- Carry out assigned responsibilities in accordance with established quality and safety requirements.
Quality Management and Documentation
- Maintain electronic and paper records of completed service work in accordance with QMS SOP requirements.
- Ensure service records are accurate, complete, and properly maintained.
- Follow the Al-Futtaim ALAC Quality Management System requirements.
- Support compliance with applicable workshop quality standards and operating procedures.
- Maintain awareness of changes in work procedures, service requirements, and time standards.
- Contribute to maintaining consistent service quality through accurate documentation and procedural compliance.
Technology and Productivity Improvement
- Stay informed about new technologies relevant to workshop operations and repair activities.
- Keep up to date with revised work procedures and established repair time standards.
- Apply updated operational knowledge to support improvements in productivity and service quality.
- Identify opportunities to improve job scheduling, workflow coordination, and resource utilization.
- Participate in organizational improvement activities.
- Support team efforts by completing related operational tasks as required.
Health, Safety and Environmental Compliance
- Comply with company health and safety standards throughout workshop operations.
- Maintain a clean and safe service environment in accordance with company rules and regulations.
- Follow applicable environmental protection requirements.
- Support working practices that minimize safety risks and prevent environmental harm.
- Ensure assigned activities comply with the ALAC Quality Management System and relevant safety procedures.
Team Coordination and Management Support
- Maintain regular communication with the Workshop Controller regarding daily operational activities.
- Coordinate with management to support effective planning and execution of repair schedules.
- Follow up with relevant workshop personnel to resolve scheduling and progress-related issues.
- Apply effective negotiation and communication skills when coordinating operational priorities.
- Assist colleagues in achieving shared workshop objectives.
- Perform additional duties assigned by the immediate superior or Manager to support workshop activities.
Required Skills and Competencies
- Strong verbal communication and interpersonal skills.
- Excellent analytical skills and attention to operational details.
- Good understanding of workshop scheduling and repair job allocation.
- Ability to coordinate repair activities and monitor progress against established timelines.
- Supervisory skills and the ability to maintain operational discipline.
- Effective negotiation and follow-up capabilities.
- Strong organizational and time-management skills.
- Ability to work collaboratively with workshop controllers, managers, and technical personnel.
- Understanding of workshop productivity and resource utilization.
- Ability to follow established quality management procedures and safety requirements.
- Proficiency in computer operations and maintaining service-related records.
- Ability to identify operational delays and support practical corrective actions.
Qualifications and Experience
- Degree or Diploma in any field.
- 3-5 years of experience in a reputable workshop in a similar job scheduling role.
- Certified Master Body and Paint (B&P) Advisor or Technician.
- Fluency in spoken Arabic.
- Proficiency in computer operations.
- Practical experience coordinating workshop repair activities and monitoring job progress.
- Strong communication, analytical, supervisory, and follow-up skills.
Performance Expectations
The Job Scheduler is expected to maintain accurate repair schedules, coordinate workshop resources effectively, and support timely completion of assigned service work. The role contributes to workshop performance through:
- Effective allocation of repair jobs across production lines.
- Efficient utilization of workshop time and available resources.
- Accurate and timely updates to job scheduling and progress records.
- Consistent monitoring of repair activities and completion timelines.Compliance with established work standards and QMS SOPs.
- Maintenance of accurate service documentation.
- Effective coordination with workshop management and technical personnel.
- Adherence to workplace safety and environmental requirements.
- Participation in productivity and quality improvement activities.
About Al-Futtaim
Established in the 1930s and headquartered in Dubai, Al-Futtaim is a diversified, privately held regional business with operations across the automotive, financial services, real estate, retail, and healthcare sectors. The Group represents internationally recognized brands, including Toyota, Lexus, IKEA, ACE, and Marks and Spencer. Through its automotive operations, Al-Futtaim supports vehicle sales, maintenance, repair, and aftersales service activities. Al-Futtaim emphasizes operational efficiency, customer service, quality standards, and collaboration across its business activities.