IT System Administrator at ZenaDrone Trading LLC

ZenaDrone Trading LLC; United Arab Emirates; On-site; AED 167,000 - 301,000; Full time

Job summary

ZenaDrone Trading LLC in United Arab Emirates seeks an IT System Administrator to run internal IT for software teams and staff. You will manage identities, devices, security, backups, and IT support across time zones, ensuring reliable services and compliant practices.

The role focuses on 365/Google Workspace, Entra ID/AD, MDM, network security, and end-user support, with after-hours readiness and collaboration with engineering and operations.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
• Strong hands‑on with Microsoft 365 and Google Workspace admin and Entra ID/AD.
• MDM and endpoint management for Windows and macOS (Intune, Jamf).
• Solid networking fundamentals: VLANs, firewalls, VPN, DNS/DHCP, Wi‑Fi.
• Experience administering common business SaaS apps and their SSO integrations.
• Good IT security practices: MFA, least privilege, patching, EDR, email security, data backup.

Responsibilities

• Administer Microsoft 365 / Google Workspace: user and group management, mailboxes, shared drives, Teams, licensing, retention and security settings.
• Own identity and access management: Entra ID / Active Directory, SSO for tools, MFA enforcement, RBAC, joiner-mover-leaver reviews.
• Provision, image, and support laptops/workstations (Windows/macOS) using MDM (Intune/Jamf), including baseline configuration and encryption.
• Manage the office IT environment: firewall, switches, VPN, Wi‑Fi, printers, AV, and providers; keep it reliable and secure.
• Implement and maintain endpoint and email security: EDR/antivirus, patch management, phishing protection, device compliance, training.
• Manage backups for user data and systems; test restores.
• Run IT helpdesk: triage/resolution of tickets and maintain knowledge base.
• Maintain IT asset register and software licenses; handle procurement/renewals.
• Support onboarding/offboarding: accounts, devices, access, equipment return with HR coordination.
• Prepare IT policies (acceptable use, access control, device security) and provide audit evidence.
• Provide occasional after-hours support for urgent issues.

Skills

Microsoft 365 admin

Google Workspace admin

Entra ID

Active Directory

MDM management

Networking basics

Education

Bachelor's degree in IT/CS

Tools

Intune

Jamf

SAML/OIDC

Job description

IT System Administrator - ZenaDrone Trading LLC

This Full time on site position offers great opportunities for career growth.

Location: in AE.

We are hiring an IT System Administrator to run internal IT for our software teams and business staff: user accounts and identity, laptops and endpoints, the office network, Microsoft 365 and the rest of our business application stack, IT security, and the helpdesk.

What you will do

• Administer Microsoft 365 / Google Workspace: user and group management, mailboxes, shared drives, Teams, licensing, retention and security settings
• Own identity and access management: Entra ID / Active Directory, single sign-on (SAML/OIDC) for business and engineering tools, MFA enforcement, role-based access, joiner-mover-leaver process, and quarterly access reviews
• Provision, image, and support employee laptops and workstations (Windows and macOS) using MDM (Intune, Jamf, or similar), including secure baseline configuration, encryption, and remote provisioning for staff in other countries
• Manage the office IT environment: firewall, switches, Wi‑Fi, VPN, printers, meeting‑room AV, and internet/telecom providers; keep it reliable and secure
• Implement and maintain endpoint and email security: EDR/antivirus, patch management, phishing protection, device compliance policies, and security awareness training
• Manage backups for user data, file shares, and business systems; test restores periodically
• Run the IT helpdesk: triage and resolve tickets, meet response‑time targets, and keep the knowledge base and how‑to guides current
• Maintain the IT asset register and software licence inventory; handle procurement, renewals, and disposal of equipment
• Support onboarding and offboarding: accounts, devices, access, and equipment return, coordinated with HR
• Prepare and maintain IT policies (acceptable use, access control, device security) and provide evidence for SOC 2 / ISO 27001 audits and customer security questionnaires relating to corporate IT
• Provide occasional after‑hours support for urgent user or office‑infrastructure issues

We are looking for

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience 4+ years as a system administrator or IT engineer, ideally in a software, SaaS, or technology company with a distributed workforce
• Strong hands‑on experience with Microsoft 365 and/or Google Workspace administration and with Entra ID / Active Directory
• Experience with MDM and endpoint management for Windows and macOS (Intune, Jamf, or similar)
• Solid networking fundamentals: VLANs, firewalls, VPN, DNS/DHCP, Wi‑Fi
• Experience administering common business SaaS applications and their SSO integrations
• Working knowledge of IT security practices: MFA, least privilege, patching, EDR, email security, and data backup
• Scripting ability in PowerShell or Bash for automating routine admin tasks
• Service-minded, organised, and clear in written and spoken English; comfortable supporting non‑technical colleagues and remote staff across time zones

Work Location: In person