IT Business Analyst — Digital Transformation & Adoption

Barakat; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

Barakat in Dubai is seeking an IT Business Analyst to work with business and IT teams to enhance processes, coordinate technology initiatives, and support enterprise applications adoption.

You will gather requirements, prepare BRDs and functional specifications, coordinate UAT, and deliver training and SOPs. The role emphasizes automation, analytics, and continuous improvement in a fast-paced environment.

Qualifications

• 3+ years of experience as an IT Business Analyst or similar role.
• Strong in requirements gathering, process analysis, stakeholder management and documentation.
• Experience coordinating IT projects, system implementations, upgrades, or digital initiatives.
• Experience using AI productivity tools to boost efficiency.
• Experience preparing BRDs, functional specs, SOPs and training materials.

Responsibilities

• Coordinate IT projects, system enhancements, integrations and implementation activities.
• Support project planning, follow-up, action tracking, issue management and status reporting.
• Prepare BRDs, process flows, functional specs, user guides and SOPs.
• Coordinate UAT, defect tracking, resolution and business sign-off.
• Support system go-live readiness, post-go-live activities and end-user training.
• Drive system adoption, standardisation and continuous-improvement initiatives.
• Identify opportunities for automation and AI-enabled improvements in reporting.

Skills

IT Business Analysis

BRD & Specs

UAT Support

Process Improvement

Cross-functional Collaboration

AI Productivity Tools

Job description

Barakat in Dubai is seeking an IT Business Analyst to work with business and IT teams to enhance processes, coordinate technology initiatives, and support enterprise applications adoption.

You will gather requirements, prepare BRDs and functional specifications, coordinate UAT, and deliver training and SOPs. The role emphasizes automation, analytics, and continuous improvement in a fast-paced environment.