IT Assistant: Desktop & Production Systems Support

Il Forno Group Uae; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading technology services provider in Abu Dhabi is seeking a dedicated support technician to assist users with hardware and software issues. Responsibilities include troubleshooting technical problems, setting up desktop computers and peripherals, and maintaining system databases. The ideal candidate will demonstrate strong communication skills and a commitment to customer satisfaction. This role offers the opportunity to contribute significantly within a dynamic and supportive environment.

Qualifications

• Ability to troubleshoot and diagnose technical problems.
• Experience with hardware and software installation.
• Strong customer service and communication skills.

Responsibilities

• Assist in using personal computer hardware, software, and technology.
• Set up and configure desktop computers and peripherals.
• Install software and repair hardware as needed.
• Monitor and maintain systems and databases.

Skills

Troubleshooting

System maintenance

Technical support

Software installation

Customer communication

Job description

A leading technology services provider in Abu Dhabi is seeking a dedicated support technician to assist users with hardware and software issues. Responsibilities include troubleshooting technical problems, setting up desktop computers and peripherals, and maintaining system databases. The ideal candidate will demonstrate strong communication skills and a commitment to customer satisfaction. This role offers the opportunity to contribute significantly within a dynamic and supportive environment.