Intern - Guest Service Agent

NOVOTEL; Sharjah; On-site; AED 17,000 - 28,000; Full time

Job summary

Novotel Sharjah Expo Centre is looking for an Intern - Guest Service Agent to deliver a high level of customer-focused service and create memorable guest experiences. You will interact with guests with an approachable and professional demeanor, using strong communication skills to ensure satisfaction.

This internship offers exposure to the Front Office Department and a chance to grow within the Accor hospitality brand in the UAE.

Qualifications

• Willing to gain experience in the Front Office Department.
• Strong interpersonal and problem-solving abilities.
• Computer literate and a quick learner.
• Ability to handle multiple tasks simultaneously.

Responsibilities

• Provide a high level of customer-focused service to all guests.
• Deliver positive and memorable guest experiences.
• Display an approachable and professional demeanor with excellent communication to guests.

Skills

Front Office experience

Interpersonal skills

Problem-solving

Computer literacy

Multitasking

Job description

Novotel Sharjah Expo Centre, the first-established Novotel hotel in the city, is located next to Sharjah Expo Centre, close to Dubai, with convenient access to Sharjah's major business & leisure hubs. The wide choice of rooms, with a panoramic view of Mamzar Lagoon, offers each guest the freedom to experience their stay to the maximum. The hotel offers two great restaurants, including Tahi Arabic restaurant.

We have an excellent team with diverse background, education and skills making it a comfortable working environment.

Job Description

As an Intern - Guest Service Agent you will be responsible for providing a high level of customer focused service. Your objective is to deliver a positive and memorable experiences to all our guests. You should display an approachable and professional demeanour, with a blend of excellent communication to all guest interaction.

Qualifications

• Willing to gain experiencein the Front Office Department.
• Strong interpersonal and problem-solving abilities.
• Computer literate and a quick learner.
• Ability to handle multiple tasks simultaneously.

Additional Information

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS