Intern – Front Office

Hyde Hotels; Dubai; On-site; AED 18,000 - 30,000; Full time

Job summary

HYDE Dubai is seeking a Front Office Intern to join our team. You will gain practical experience in a lifestyle hotel setting, focusing on guest relations and personalized service.

The role offers exposure to front desk operations, communication, and collaborative teamwork within a luxury hospitality environment. Ideal candidates are pursuing a Hospitality Management degree or diploma, possess a positive attitude, and communicate effectively in English.

Qualifications

• Pursuing a diploma or degree in Hospitality Management or a related field.
• Positive attitude and eagerness to learn in a guest-facing environment.
• Good communication skills in English; additional languages are a plus.

Responsibilities

• Greet and welcome guests with a friendly, professional manner.
• Answer calls, direct inquiries, and provide information courteously.
• Assist with check-in/check-out and maintain accurate records.

Skills

Communication skills

Multitasking

Interpersonal skills

Education

Hospitality Management degree/diploma

Tools

Microsoft Office

Job description

Company Description

HYDE is much more than a brand – it is a state of mind. We celebrate the true spirit of discovery and the adventure of human connection. Authentically personal and captivating iconic moments.

Company Description

HYDE is much more than a brand – it is a state of mind. We celebrate the true spirit of discovery and the adventure of human connection. Authentically personal and captivating iconic moments.

Job Description

HYDE Dubai is looking for an enthusiastic and guest-focused Front Office Intern to join our team!

Expected Start Date: February 2027.

This opportunity offers aspiring hospitality professionals the chance to gain valuable practical experience in a lifestyle hotel setting, enhance their communication and guest relations skills, and develop a deeper understanding of delivering personalized service and memorable guest experiences.

Key Responsibilities

• Greet and welcome guests and visitors with a friendly and professional demeanor.
• Answer incoming phone calls, direct inquiries, and provide information in a courteous manner.
• Manage visitor check-in and check-out procedures while maintaining accurate records.
• Schedule appointments and manage the reception calendar efficiently.
• Respond to emails and written inquiries in a timely and professional manner.
• Perform general administrative tasks, including filing, data entry, and document organization.
• Maintain a clean, organized, and welcoming front desk area.
• Assist with basic troubleshooting of front desk equipment and systems.
• Support other team members and departments as needed.
• Demonstrate professionalism and discretion when handling sensitive information.

Qualifications

• Currently pursuing a diploma or degree in Hospitality Management or a related field.
• Positive attitude, eagerness to learn, and passion for hospitality.
• Good communication skills in English; additional languages are an advantage.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to multitask and prioritize in a busy environment.
• Basic computer literacy and proficiency with Microsoft Office.
• Reliable, punctual, and committed to maintaining high standards of service.