Integrated Service Management Analyst - UAE National

MBRF Global Foods Company S.A.; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

MBRF is seeking a Process Management Analyst to coordinate the Integrated Management System across GCC factories and MENA Logistics. You will manage document lifecycle, controls, and audit readiness, while supporting governance and insurance-related activities.

Fluency in English is required; Arabic is a plus. The role requires 1–2 years in IMS/Compliance or related areas, with strong Excel/PowerPoint skills and experience with SharePoint or document management platforms.

Qualifications

• Bachelor's degree in Business Administration, Engineering, Technical, Natural Sciences, or a related discipline.
• Fluent in English; Arabic is an advantage.
• 1–2 years of experience in Integrated Management Systems, Compliance, Internal Controls, Governance, Quality Systems, Audit Coordination, or Business Process Management.
• Experience with ISO-based management systems, SOX controls, audits, or document management processes is preferred.
• Exposure to manufacturing, logistics, supply chain, or FMCG environments would be advantageous.

Responsibilities

• Coordinate and maintain the Integrated Management System (IMS) across GCC factories and MENA Logistics, ensuring alignment with corporate governance requirements and management system standards.
• Manage the lifecycle of normative documents, including review, validation, approval, publication, distribution, archiving, and version control.
• Monitor document review cycles and ensure timely updates, traceability, and communication of approved revisions to relevant stakeholders.
• Support compliance with SOX controls, certification requirements, and management system standards through monitoring, reporting, and follow-up activities.
• Coordinate preparations for internal and external audits, manage auditor requests, and support the closure of audit findings and corrective actions.
• Monitor contract validity and renewal timelines for logistics providers and warehouses, ensuring documentation is properly maintained for governance and audit purposes.
• Support insurance-related submissions, contract governance activities, and financial integrity control follow-up.
• Coordinate training and awareness initiatives related to compliance, governance, document control, and management systems.
• Prepare reports, dashboards, presentations, and status updates for management review and decision-making.

Skills

Analytical skills

Organizational skills

Communication

Stakeholder management

Training and presentation

Attention to detail

Governance mindset

Multi-priority management

Education

Bachelor's degree in Business Administration, Engineering, Technical, Natural Sciences

Tools

Microsoft Excel

PowerPoint

SharePoint

Job description

Process Management Analyst - UAE National

How about building your career at one of the world’s largest food companies?
Come work at MBRF, a company present in the lives of thousands of families around the world. From the simplest moments to the most special ones, we nourish life through quality, innovation, and the people who make everything happen.

What will you be doing at MBRF?

• Coordinate and maintain the Integrated Management System (IMS) across GCC factories and MENA Logistics, ensuring alignment with corporate governance requirements and management system standards.


• Manage the lifecycle of normative documents, including review, validation, approval, publication, distribution, archiving, and version control.


• Monitor document review cycles and ensure timely updates, traceability, and communication of approved revisions to relevant stakeholders.


• Support compliance with SOX controls, certification requirements, and management system standards through monitoring, reporting, and follow-up activities.


• Coordinate preparations for internal and external audits, manage auditor requests, and support the closure of audit findings and corrective actions.


• Monitor contract validity and renewal timelines for logistics providers and warehouses, ensuring documentation is properly maintained for governance and audit purposes.


• Support insurance-related submissions, contract governance activities, and financial integrity control follow-up.


• Coordinate training and awareness initiatives related to compliance, governance, document control, and management systems.


• Prepare reports, dashboards, presentations, and status updates for management review and decision-making.


• What kind of profile are we looking for?


• Bachelor's degree in Business Administration, Engineering, Technical, Natural Sciences, or a related discipline.


• Fluent in English; Arabic is considered an advantage.


• 1-2 years of experience in Integrated Management Systems, Compliance, Internal Controls, Governance, Quality Systems, Audit Coordination, or Business Process Management.


• Experience supporting ISO-based management systems, SOX controls, audits, or document management processes is preferred.


• Exposure to manufacturing, logistics, supply chain, or FMCG environments would be advantageous.


• Advanced Microsoft Excel and PowerPoint skills.


• Experience with SharePoint or document management platforms is preferred.

What competencies are key to this role?

• Strong analytical and reporting capabilities.


• Excellent organizational and coordination skills.


• Strong attention to detail and governance mindset.


• Effective communication and stakeholder management skills.


• Training and presentation skills.


• Ability to manage multiple priorities and meet deadlines in a dynamic environment.


• Collaborative approach with cross-functional teams across the region.

What can you expect from MBRF?

• Being part of a global, collaborative and dynamic working environment.


• Strong corporate culture with commitments to customers, employees and the communities we serve.


• Vertical, horizontal and cross-functional growth opportunities.


• Competitive compensation and benefits package.