Insurance Directory Optimization Specialist

Remotedxb; Dubai; On-site; AED 167,400 - 256,680; Full time

Job summary

Legion Health is building an AI-driven medical care platform and seeks a provider-data specialist to own directory accuracy and growth across contracted payers and networks.

You will build and maintain the trusted provider data source, reconcile data against NPIs, NPPES, CAQH ProView, and taxonomy codes, and audit listings to ensure Legion appears correctly in patient searches, while collaborating with Growth and Engineering.

Qualifications

• 2+ years in provider-data management, payer operations, or healthcare data quality.
• Direct experience with payer directories, Availity, CAQH, or similar platforms.
• Strong knowledge of NPIs, NPPES, CAQH ProView, and taxonomy codes.
• Advanced proficiency in Google Sheets or Excel (XLOOKUP, pivot tables, data validation).
• Comfort with lightweight SQL, APIs, JSON, or no-code automation.
• Experience with UTM conventions and product analytics (PostHog or similar).
• Excellent quality-control instincts and attention to detail.

Responsibilities

• Own provider-directory accuracy and growth metrics across all contracted payers and networks.
• Build and maintain the authoritative provider-data source of truth.
• Reconcile data against NPPES, CAQH, credentialing rosters, and payer portals.
• Audit directories to ensure Legion appears correctly in patient searches.
• Submit and track corrections through payer workflows (portals, rosters, APIs).
• Partner with Growth and Engineering to optimize landing pages and scheduling flows.
• Instrument and validate the directory funnel using analytics tools like PostHog.
• Build weekly reporting on inventory completeness, error rates, and attributable revenue.
• Establish monthly sweeps and automated monitoring to detect data regressions.

Skills

Provider data management

Payer directories

NPIs/NPPES/CAQH knowledge

Google Sheets / Excel (XLOOKUP, pivots

SQL / APIs / JSON

Product analytics (PostHog)

Quality control

Tools

Google Sheets

Excel

PostHog

Job description

About the Company

Legion Health is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform automates the administrative work required to deliver direct patient care. We are backed by Y Combinator and leading venture capital firms.

Responsibilities

• Own provider-directory accuracy and growth metrics across all contracted payers and networks
• Build and maintain the authoritative provider-data source of truth
• Reconcile data against NPPES, CAQH, credentialing rosters, and payer portals
• Audit directories to ensure Legion appears correctly in patient searches
• Submit and track corrections through payer workflows (portals, rosters, APIs)
• Partner with Growth and Engineering to optimize landing pages and scheduling flows
• Instrument and validate the directory funnel using analytics tools like PostHog
• Build weekly reporting on inventory completeness, error rates, and attributable revenue
• Establish monthly sweeps and automated monitoring to detect data regressions

Requirements

• 2+ years in provider-data management, payer operations, or healthcare data quality
• Direct experience with payer directories, Availity, CAQH, or similar platforms
• Strong knowledge of NPIs, NPPES, CAQH ProView, and taxonomy codes
• Advanced proficiency in Google Sheets or Excel (XLOOKUP, pivot tables, data validation)
• Comfort with lightweight SQL, APIs, JSON, or no-code automation
• Experience with UTM conventions and product analytics (PostHog or similar)
• Excellent quality-control instincts and attention to detail

Preferred Qualifications

• Deep familiarity with the Texas payer landscape
• Experience with multi-state telehealth networks
• Knowledge of delegated credentialing and provider-data governance at scale