Insurance Coordinator

Innogenz Home Health Care Center; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

Innogenz Home Health Care Center is urgently seeking a Female Insurance Coordinator/Patient Coordinator in Dubai. The ideal candidate should have a bachelor's degree and experience in insurance coordination, with proficiency in insurance billing software. Effective communication and a willingness to learn are essential. This position encompasses managing insurance claims, coordinating with providers, and supporting patients with inquiries.

The role is open to both experienced individuals and freshers in the UAE.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or a related field (preferred).
• Proven (2 years) experience working in insurance coordination or a similar role within the healthcare industry.
• In-depth knowledge of insurance billing and claims processing procedures.
• Strong attention to detail and accuracy in data entry and documentation.

Responsibilities

• Process insurance claims and verify coverage for patients' medical services.
• Coordinate with insurance companies to obtain pre-authorizations.
• Resolve insurance billing discrepancies and follow up on outstanding claims.
• Maintain accurate and up-to-date records of insurance transactions.

Skills

Knowledge of insurance billing

Excellent communication skills

Attention to detail

Proficiency in EHR systems

Education

Bachelor's degree in healthcare administration or related field

Experience in insurance coordination

Tools

Insurance billing software

Job description

Position

Female Insurance Coordinator/Patient Coordinator

We are urgently seeking a female candidate, preferably Tagalog‑speaking, for the role of Insurance Coordinator/Patient Coordinator. A medical background is an asset, and familiarity with ICD codes is preferable. The ideal candidate should be presentable, possess effective communication skills, and demonstrate a willingness to learn. Both experienced individuals and freshers in the UAE are welcome to apply.

Job Overview

As an Insurance Coordinator, you will be responsible for managing all aspects of insurance‑related matters within our organization. Your primary focus will be to ensure that insurance claims are processed efficiently and accurately and that all relevant documentation and communication with insurance providers are handled promptly. Additionally, you will work closely with our administrative team to verify insurance coverage, resolve billing discrepancies, and provide support to patients regarding their insurance inquiries.

Key Responsibilities

• Process insurance claims and verify coverage for patients' medical services.
• Coordinate with insurance companies to obtain pre‑authorizations and verify eligibility and benefits.
• Review insurance documentation for accuracy and completeness, and ensure compliance with regulatory requirements.
• Resolve insurance billing discrepancies and follow up on outstanding claims.
• Communicate effectively with patients, company, and insurance representatives to address insurance‑related inquiries and concerns.
• Maintain accurate and up‑to‑date records of insurance transactions and correspondence.
• Collaborate with the administrative team to streamline insurance‑related processes and improve efficiency.
• Stay informed about changes in insurance regulations, policies, and procedures, and ensure compliance with industry standards.
• Provide training and support to staff members on insurance‑related matters as needed.
• Assist with other administrative tasks and projects as assigned by management.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or a related field (preferred).
• Proven (2 years) experience working in insurance coordination or a similar role within the healthcare industry.
• In‑depth knowledge of insurance billing and claims processing procedures.
• Familiarity with insurance terminology, codes, and regulations.
• Strong attention to detail and accuracy in data entry and documentation.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, colleagues, and external stakeholders.
• Proficiency in using insurance billing software and electronic health records (EHR) systems.
• Ability to multitask, prioritize workload, and work efficiently in a fast‑paced environment.
• Commitment to maintaining patient confidentiality and adhering to ethical standards.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and qualifications may be adjusted as needed to meet the evolving needs of the organization.