Industry Client Solutions Manager- Global Business Solutions - METAP

TikTok; Dubai; On-site; AED 320,000 - 520,000; Full time

Job summary

TikTok is seeking an Industry Client Solutions Manager for Global Business Solutions in Dubai, UAE. You will support the METAP region by delivering industry-specific strategies, nurturing accounts with high-touch client service, and driving adoption of TikTok solutions to meet marketing and business objectives.

Role requires strong business acumen, consultative sales capabilities, and the ability to collaborate cross-functionally.

Qualifications

• Minimum 5+ years of experience in account management/client services in CPG/Apps.
• High written and oral proficiency in English due to frequent communications with English-speaking markets.
• Ability to analyze data and identify insights to assess campaign performance.
• Understanding of measurement tools like MMP, pixel implementation and basic troubleshooting knowledge.

Responsibilities

• Being a Consultant to clients and internal stakeholders
• Solutions cover product adoption, strategy and/or optimizations to link marketing objectives to business goals
• Combine product developments, market landscape and competitor activities to set priority and direction for sales
• Drive adoption of Pixels, MMPs and APIs where applicable
• Build Test & Learn plans with measurement solutions across full-funnel
• Create narratives, workshops and business reviews to educate and upskill clients
• Establish TikTok as part of client’s Always-on Full-Funnel platform via Playbooks and infographics
• Stakeholder Management & Revenue Impact
• Build trusting relationships with internal teams and external client & agency teams
• Understand cross-functional team scope and whom to approach for what
• Push product adoption through programs and packages aligned to priorities
• Contribute to Account & Opportunity planning with Brand Partnerships
• Track revenue attainment and impact of client activities on Book of Business
• Share learnings through case studies and ad hoc sharings
• Gather, analyse and present data with insights and next steps in reports

Skills

Account management

Client services

English proficiency

Data analysis

Measurement tools

Troubleshooting

Tools

Excel

PowerPoint

Job description

Discover a career that energizes and excites you every day.

@2026 TikTok

Global Operations

Industry Client Solutions Manager- Global Business Solutions - METAP

Location

Dubai

Employment Type

Regular

Job Code

A188382

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Responsibilities

Industry Operations Team helps formulate industry strategy and identify growth opportunities. In order to deliver industry‑specific solutions and methodologies across the METAP region. Nurture accounts through high touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross functional collaboration is a key pillar for this team in providing holistic solutions that cover product knowledge, vertical expertise and market level insights. Client Solutions Strategist possessing strong business acumen and the ability to provide consultative sales in a fast‑paced environment.

• Being a Consultant to clients and internal stakeholders
• We are in the business of solutions - these cover everything from product adoption, strategy and/or optimizations to help top clients link their marketing objectives to their business goals;
• Able to combine product developments, market landscape and competitor activities to help the sales team set priority and direction;
• Driving and facilitating the adoption of Pixels, MMPs and APIs where applicable;
• Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full‑funnel solutions;
• Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward;
• Establish TikTok part of client's Always‑on Full‑Funnel platform via Playbooks, infographics, events; able to make meaningful connections between upper and lower funnel strategy, especially around TikTok Shop business.
• Stakeholder Management & Revenue Impact
• Building trusting relationships and robust communication with internal cross‑functional teams and external client & agency teams to ensure sustained growth of accounts;
• Understanding the scope of various cross‑functional teams and whom to approach for what purpose;
• Pushing through product adoption, programs and packages built around specific company or market level priorities;
• Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies;
• Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team;
• Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings;
• Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.

Qualifications

• Minimum Qualifications: - 5+ years of experience in account management/client services roles in CPG/Apps;
• High written and oral proficiency in English is required due to frequent communications with stakeholders based in English‑speaking markets- Experience managing performance advertisers with a deep understanding of their challenges;
• Ability to analyze data and identify insights to assess campaign performance;
• Understanding of measurement tools like MMP, pixel implementation and basic troubleshooting knowledge.
• Preferred Qualifications: - Strong Ownership and complex cross functional project management experience;
• Robust Data analytical skills in Excel and Powerpoint;
• Fast learner, ability to work in a dynamic and fast paced environment;
• Willingness to take frequent business trips across METAP regions.

Job Information

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.