Client Solutions Manager - Consumer- Global Business Solutions - Turkey and South Asia (Turkish Speaking) - Dubai

TikTok; Dubai; On-site; AED 300,000 - 540,000; Full time

Job summary

TikTok is seeking a Client Solutions Manager to oversee the Consumer - Global Business Solutions portfolio for Turkey and South Asia from Dubai. You will manage senior client relationships, understand business objectives, and drive cross-sell and upsell opportunities while partnering with internal teams to deliver tailored TikTok solutions.

Fluency in Turkish and English is required to engage across Turkey and the South Asia region, with regular interaction with cross-functional teams to

Qualifications

• Experience in digital marketing, media, advertising, or consulting with a Consumer/CPG focus.
• Proven ability to develop and execute full-funnel digital marketing strategies.
• Strong understanding of consumer journeys, media planning, e-commerce, and measurement.
• Excellent analytical and problem-solving skills with data-driven recommendations.
• Consultative, commercially-minded with growth opportunity focus.

Responsibilities

• Manage and grow strategic post-sale relationships with Consumer advertisers.
• Develop deep understanding of clients' objectives, journeys, and marketing strategies.
• Identify and develop growth opportunities across existing accounts with upsell and cross-sell.
• Conduct regular strategic business reviews with actionable recommendations.
• Build relationships with senior client and agency stakeholders to influence decisions.
• Partner with Business Partnership Managers on pre-sales research and pitches.

Skills

Client relationship management

Digital advertising

Strategic partnerships

Turkish language

English language

Tools

TikTok Ads Manager

CRM software

Power BI

Job description

Client Solutions Manager - Consumer- Global Business Solutions - Turkey and South Asia (Turkish Speaking) - Dubai

Location:

Dubai

Employment Type:

Regular

Job Code:

A146450

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Responsibilities

• Manage and grow strategic post-sale relationships with Consumer advertisers, acting as a trusted advisor and strategic partner.
• Develop a deep understanding of clients' business objectives, consumer journeys, marketing strategies, and key business challenges.
• Identify and develop growth opportunities across existing accounts, driving product adoption, upsell, cross-sell, and incremental investment in partnership with Business Partnership Managers.
• Conduct regular strategic business reviews and provide actionable recommendations to demonstrate TikTok's contribution to clients' business outcomes.
• Build strong relationships with senior client and agency stakeholders and influence decision-making through data, insights, and strategic recommendations.
• Partner closely with Business Partnership Managers on pre-sales research, business discovery, and pitches, with a focus on developing relevant product solutions and advertising strategies.
• Develop and execute full-funnel TikTok strategies spanning organic, branding, brandformance, consideration, and performance solutions.
• Translate client business and marketing objectives into scalable TikTok solutions aligned with different stages of the consumer journey.
• Drive adoption and engagement of TikTok's auction platform, auction-based tools, and emerging advertising solutions.
• Stay up to date with new products, features, and industry trends and proactively identify opportunities to introduce relevant solutions to clients.
• Analyze campaign and business performance data to identify opportunities, diagnose challenges, and provide data-driven recommendations.
• Optimize auction campaigns to improve performance against client objectives and proactively identify opportunities for incremental growth.
• Support the development of compelling case studies and scalable best practices based on successful campaigns and client learnings.
• Apply knowledge of tracking, attribution, and measurement technologies to help clients improve campaign effectiveness and measurement frameworks.
• Act as a Consumer industry and product champion, building deep expertise in key product and business growth areas.
• Develop a strong understanding of Consumer/CPG dynamics, including consumer journeys, brand building, performance marketing, e-commerce, retail media, and measurement.
• Provide structured market and client feedback to Product and Engineering teams and support product development and improvement.
• Build team-level expertise and actively promote cross-regional and cross-functional knowledge sharing.
• Work closely with Creative teams to provide Consumer clients with creative insights, strategies, and solutions that strengthen campaign effectiveness.
• Work with Ad Policy teams to ensure clients and internal teams are informed of relevant policy changes and receive appropriate support.
• Partner with Organic teams to help clients strengthen their organic presence and create synergies between paid and organic activities.
• Maintain strong operational rigor across active campaigns, including campaign plans, timelines, and key deliverables.

Qualifications

• experience in digital marketing, media, advertising, consulting, or a related field, ideally within Consumer/CPG, beauty, personal care, home care, retail, or adjacent industries.
• Proven experience developing and executing full-funnel digital marketing strategies across branding, consideration, and performance.
• Strong understanding of the Consumer marketing ecosystem, including consumer journeys, media planning, e-commerce, and measurement.
• Strong analytical and problem-solving skills, with the ability to translate campaign and business data into actionable recommendations.
• Consultative and commercially minded, with the ability to identify growth opportunities and drive adoption of products and solutions.
• Strong project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to operate effectively in ambiguous and fast-changing environments, take ownership, and deliver results with limited direction.
• Fluent in Turkish and English, with strong written and verbal communication skills due to the nature of the role looking over turkey and South Asia market.
• Ability to travel domestically and internationally as needed.

Preferred Qualifications

• Experience working with or selling digital advertising solutions at a media platform, agency, technology company, or advertiser.
• Experience with TikTok Ads Manager or other auction-based digital advertising platforms.
• Experience with measurement, attribution, and analytics technologies such as MMPs, Analytics, Adobe Analytics, MMM, Brand Lift, or other measurement solutions.
• Experience diagnosing and solving technical problems in partnership with Product and Engineering teams.
• Strong technical understanding of digital marketing technologies, integrations, and infrastructure, with the ability to translate technical concepts into clear business recommendations.
• Previous experience in Consumer industries, particularly Personal Care, Beauty, Home Care, Food & Beverage, or Retail.
• Experience partnering with Creative, Measurement, Product, Engineering, Operations, or other cross-functional teams.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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