Income Auditor

Mandarin Oriental Hotel Group; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Mandarin Oriental Hotel Group in Dubai is seeking an experienced Income Auditor to manage daily income accounting, ensure month-end postings, and verify rebates and discounts per policy.

You will balance revenues across PMS and POS, prepare the Daily Revenue Report, reconcile journals, and support no-show and banquet postings while coordinating with the Director of Finance.

Qualifications

• Diploma or degree in Hotel Management and/or Accounting.
• Minimum 2–3 years as Income Auditor in a hotel.
• Pre-opening experience preferred.
• Excellent knowledge of PMS, POS and accounting systems.
• Advanced Excel and MS Office proficiency.
• Excellent communication and supervisory skills.

Responsibilities

• Prepare and distribute the Daily Revenue Report for management.
• Verify and balance revenues across PMS and POS; reconcile journals.
• Audit rebates, discounts and paid-outs per policy; report deviations.
• Reconcile banquet and No-Show postings; verify guest charges against BEO.
• Handle cash, foreign exchange updates and credit card reconciliations; report findings.

Skills

Detail oriented

Communication skills

Team leadership

Flexibility

Education

Diploma/Degree in Hotel Management or Accounting

Tools

Springer Miller

InfoGenesis

SUN System

Excel

Job description

As Income Auditor you will be responsible for the following duties Responsible for the accounting of all daily income of the hotel and to ensure that the monthly revenue is completed and posted to accounting system on the first day of each month Ensure that all rebates allowances and discounts given to guests are properly authorized and approved in accordance with hotel policies and procedures Any deviations from hotel policies and procedures have to be reported outright to the Director of Finance Prepare and distribute the accurate Daily Revenue Report for management on a timely basis Verify monitor and review all hotel revenue reports and night audit reports Ensuring that daily revenues and settlements are in balance both in PMS and POS Summarizing revenue and settlement information in a Journal Entry format associated with the proper back-office chart of account numbers and descriptions Verify the balance of all interface postings to ensure all revenues have been posted Verify and reconcile all revenue centers as reported in the income journal daily Ensure that banquet department s revenue postings are correct by reconciling the banquet daily event list report which is provided by the Banquets manager on a daily basis Account all daily Banquet Events Order BEO and check the completeness of charges made to the guest as agreed in the BEO Follow-up on errors and discrepancies Review housekeeping discrepancy reports and file in the daily audit package Validate approval of each paid-out transaction and its adherence to paid-out P amp P Paid-out report should be included in the daily audit package Ensure all miscellaneous allowance paid house charges are approved and complete with adequate explanations Review F amp B voids to verify authorization and adequate back up information F amp B void reports to be filed in the daily operations package Verify all negative postings all rate variances and all F amp B Discount reports for proper approval and adequate back up documents Allowance rebate reports should be filed in the daily operations package Prepare extension wise telephone reports and submit to all departments to review Make sure all departments return the checked reports Ensure that credit card terminal settlement balance with credit card transactions per trial balance Handle credit card reconciliation discrepancies in a timely manner Ensure that all credit card transactions are recorded correctly and payments are allocated using the corporate reconciliation template Handle promptly all guest issues and disputes including credit card inquiries and charge backs Make the appropriate corrections as required after obtaining the Director of Finance s approval or his designate Update the foreign exchange rates for applicable currencies in the PMS system then forward copy of approved Memorandum of Rates to Front Office Department to update the rates display board Review of No Show reports and to ensure that all chargeable No Shows have been charged No Show report is retained with the daily operations package Ensure that all complimentary rooms are supported with duly approved complimentary request with prior approval of the General Manager Review foreign currency rate changes for accuracy and file in daily operations package To ensure complimentary amp entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicated Ensure sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accurately To assist the General Cashier in performing surprise cash float counts Review the daily General Cashier Report Verify the TA commission invoices with the PMS Ensure that all clearance accounts are ZEROED out every month end Ensure that all Cash Responsibility Forms are current and reconciled monthly with General ledger balance Ensure that the Guest ledger is reconciled with the General ledger balance every month end Any variance must have proper explanation Prepare month-end reconciliation for all related General ledger and revenue balances including house bank summary Report audit findings for the deviations discrepancies noted Must have a commitment to follow all local corporate policies and procedures as they relate to Income Audit Must work in a safe prudent and organized manner Completing various reports as required by management depending on the needs of the hotel operations Completing various other tasks and duties as required by Management Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks

As Income Auditor we expect from you Diploma Degree in Hotel Management and or Accounting or equivalent Minimum of 2-3 years experience as Income Auditor in a similar capacity in a hotel Pre-opening experience preferred Excellent knowledge of various PMS POS and Accounting system preferably Springer Miller System InfoGenesis and SUN system Excellent knowledge of Microsoft Office mainly Excel Able to work in a pre-opening environment Excellent communication skills within the organization Proactive communicator High managerial supervisory skills to meet and focus on deadlines planning ahead result driven and also flexible Able to train and manage a team Perfect English skills verbal and writing