In-Room Dining and Mini Bar Manager - Luxury Hotel Operations

Accor Group; Dubai; Hybrid; AED 180,000 - 300,000; Full time

Benefits offered by this job

Duty meals

Vacation tickets and hotel benefits

Medical insurance

Job summary

Rixos Premium Dubai JBR is seeking an experienced In-Room Dining and Mini Bar Manager to lead its in-room dining and minibar operations in Dubai, United Arab Emirates. The role focuses on delivering exceptional luxury F&B experiences while maintaining personalised service standards.

Reporting to the hotel leadership, you will oversee daily service operations, guide and develop team members, manage minibar inventory and revenue controls, and ensure guests receive attentive, discreet service in

Qualifications

• Proven experience in premium or luxury food and beverage operations.
• Supervisory or leadership experience in F&B operations.
• Strong knowledge of wine, champagne, and beverage operations.
• Experience delivering personalised guest service in premium hospitality.

Responsibilities

• Lead daily In‑Room Dining and Mini Bar operations to luxury standards.
• Oversee service flow, staffing, menu execution, and presentation.
• Ensure guest orders and service requests are handled efficiently.
• Monitor minibar stock and revenue controls.
• Coordinate with Culinary, Front Office, Housekeeping and other departments.

Job description

In-Room Dining and Mini Bar Manager - Luxury Hotel Operations

In-Room Dining and Mini Bar Manager - Luxury Hotel Operations Job Snapshot - Role: In-Room Dining and Mini Bar Manager - Location: Dubai, United Arab Emirates - Industry: Hospitality - Function: Food Services-Hospitality - Experience: Previous luxury food and beverage operations experience with supervisory or leadership experience - Job Type: Full Time - Work Arrangement: Hybrid

Rixos Premium Dubai JBR, a luxury hotel associated with Ennismore and Accor, is seeking an experienced In-Room Dining and Mini Bar Manager to lead its in-room dining and minibar operations in Dubai, United Arab Emirates. This position focuses on delivering exceptional food and beverage experiences while maintaining the personalised service standards associated with the Rixos luxury hospitality brand. The successful candidate will oversee daily service operations, guide and develop team members, manage minibar inventory and revenue controls, and ensure that guests receive attentive, efficient, and discreet service. Working closely with Culinary, Front Office, Housekeeping, and other Food and Beverage departments, the role contributes to guest satisfaction, operational efficiency, and departmental financial performance.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Hospitality
• Function: Food Services-Hospitality
• Salary: Competitive salary; amount not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: Hybrid

Key Responsibilities

• Lead the daily operations of the In-Room Dining and Mini Bar departments in accordance with established luxury hotel service standards.
• Oversee service flow, staffing arrangements, menu execution, and food and beverage presentation.
• Ensure guest orders and service requests are handled efficiently and professionally.
• Maintain consistent service quality across in-room dining and minibar operations.
• Monitor operational activities to identify opportunities for improved efficiency and guest satisfaction.
• Coordinate departmental resources to support smooth service delivery.
• Maintain a hands‑on approach to operational supervision and service quality.
• Ensure departmental activities reflect the hotel's luxury hospitality standards.

Luxury Guest Experience

• Deliver personalised food and beverage experiences that reflect the service expectations of Rixos Premium Dubai JBR.
• Ensure guest interactions are welcoming, attentive, and professionally managed.
• Anticipate the needs of VIP and high‑profile guests while maintaining discretion and confidentiality.
• Respond to special guest requests with flexibility and attention to detail.
• Monitor guest feedback and identify opportunities to improve service quality.
• Address guest concerns promptly and professionally.
• Encourage a guest‑focused service culture throughout the department.
• Maintain high standards of food and beverage presentation and overall guest experience.

Team Leadership and Development

• Lead, mentor, and motivate In‑Room Dining and Mini Bar colleagues to deliver consistently high service standards.
• Provide practical coaching and professional guidance to team members.
• Support colleague development through hands‑on leadership and performance feedback.
• Encourage teamwork, accountability, and effective communication.
• Lead by example when maintaining professional conduct and service standards.
• Coordinate staffing requirements to support efficient departmental operations.
• Identify opportunities to improve team performance and service consistency.
• Foster a positive working environment focused on guest satisfaction and operational excellence.

Mini Bar Inventory and Stock Control

• Oversee minibar stock management and inventory control activities.
• Monitor beverage inventory levels and ensure appropriate stock availability.
• Maintain accurate inventory records and support effective stock reconciliation.
• Review departmental stock usage and identify opportunities to reduce unnecessary costs.
• Monitor minibar revenue controls and associated financial procedures.
• Support accurate revenue reconciliation and reporting.
• Ensure beverage products and supplies are handled responsibly.
• Maintain appropriate controls over departmental inventory and operating costs.

Food and Beverage Service Standards

• Maintain strong knowledge of wine, champagne, and beverage service requirements.
• Ensure food and beverage presentation meets established luxury hospitality standards.
• Oversee the appropriate use of Point of Sale (POS) systems within departmental operations.
• Support accurate recording of guest orders and beverage transactions.
• Maintain consistency in menu execution and service presentation.
• Coordinate with Culinary colleagues to support food quality and efficient service delivery.
• Ensure departmental service procedures are followed consistently.
• Promote attention to detail throughout all guest‑facing activities.

Departmental Coordination

• Work closely with Culinary, Front Office, Housekeeping, and other Food and Beverage teams.
• Coordinate guest requirements and operational information with relevant departments.
• Maintain effective communication to support timely and seamless service.
• Assist with resolving operational challenges involving multiple departments.
• Support coordinated service arrangements for VIP and high‑profile guests.
• Build productive working relationships across hotel operations.
• Contribute to the achievement of shared guest satisfaction and service objectives.

Financial and Commercial Performance

• Monitor departmental costs and support effective expenditure control.
• Oversee minibar revenue controls and related reconciliation activities.
• Identify opportunities to improve departmental commercial performance.
• Review operational processes to support efficiency and responsible resource management.
• Contribute to revenue‑focused initiatives while maintaining service quality.
• Support departmental performance objectives established by hotel management.
• Apply practical stock control and cost management procedures.

Food Safety and Workplace Compliance

• Ensure compliance with applicable food safety and hygiene requirements.
• Maintain appropriate workplace health and safety standards.
• Follow hotel operating procedures and established service policies.
• Promote safe food and beverage handling practices within the department.
• Ensure colleagues understand and follow relevant operational requirements.
• Identify and address potential safety or hygiene concerns.
• Maintain a clean, organised, and professional working environment.
• Support consistent compliance with hotel quality and operational standards.

Qualifications and Professional Experience

• Proven experience in premium or luxury food and beverage operations.
• Previous experience in a five‑star hospitality environment is preferred.
• Supervisory or leadership experience in food and beverage operations.
• Demonstrated ability to guide, develop, and motivate hospitality teams.
• Strong knowledge of wine, champagne, and beverage operations.
• Practical understanding of inventory management and stock control.
• Experience with revenue reconciliation and departmental cost management.
• Familiarity with Point of Sale (POS) systems.
• Experience delivering personalised guest service in a premium hospitality environment.
• Ability to handle guest requests and operational challenges professionally.
• Flexibility to work rotating shifts, including weekends and public holidays.

Leadership Skills and Personal Attributes

• Strong leadership and team development capabilities.
• Genuine passion for luxury hospitality and exceptional guest service.
• Professional and discreet approach when assisting VIP and high‑profile guests.
• Excellent attention to detail and service presentation.
• Ability to remain composed when managing guest concerns and operational challenges.
• Warm, adaptable, and dependable professional attitude.
• Strong interpersonal and communication skills.
• Practical problem‑solving abilities and a proactive approach to service improvement.
• Ability to coordinate effectively with different hotel departments.
• Commercial awareness and responsible approach to departmental resources.
• Commitment to maintaining high service standards in a demanding hospitality environment.

Salary and Employee Benefits

• Competitive salary.
• Duty meals, including breakfast, lunch, dinner, midnight meals, and coffee breaks.
• Vacation tickets and hotel‑provided vacation benefits.
• Medical insurance.

Specific salary amounts and additional benefit conditions are not disclosed in the vacancy.

Working at Rixos Premium Dubai JBR Rixos Premium Dubai JBR offers a luxury hospitality environment built around authentic Turkish hospitality, personalised service, and memorable guest experiences. The hotel combines premium accommodation and leisure experiences with a commitment to maintaining exceptional service standards. Employees have the opportunity to contribute their hospitality expertise while working alongside colleagues dedicated to guest satisfaction, professional service, and operational excellence.

About Ennismore and Accor

Ennismore is a hospitality group associated with Accor, bringing together distinctive hospitality brands and experiences. The organisation promotes professional development, individual growth, and opportunities for colleagues to build meaningful careers within the hospitality industry. Through its diverse hospitality environment, Ennismore encourages employees to develop their capabilities, contribute new ideas, and support memorable guest experiences.

About Rixos Premium Dubai JBR

Rixos Premium Dubai JBR is a luxury hotel in Dubai known for its distinctive approach to Turkish hospitality and premium guest experiences. The hotel focuses on personalised service, luxury accommodation, and exceptional food and beverage experiences, creating a hospitality environment where attention to detail and guest satisfaction are central to daily operations.