Identity Operations Engineer II — AI-Enhanced Security

Emirates Airlines - Other locations; Abu Dhabi; On-site; AED 320,000 - 480,000; Full time

Benefits offered by this job

Travel benefits

Tax-free salary

Job summary

Emirates is seeking an Identity Operational Engineer - Level 2 to lead advanced cybersecurity monitoring, analysis, and investigations within our Dubai-based security team. You will guide Level 1 engineers, validate AI-driven findings, and ensure timely closure of complex incidents, service requests, and control issues.

The role requires a 3+ year background in identity management and a GCIH certification, with strong knowledge of IAM platforms, zero-trust, and automation.

Qualifications

• 3+ years of identity lifecycle management experience.
• GIAC GCIH certification or equivalent.
• Experience with enterprise identity and access-management platforms.
• Knowledge of zero-trust and defence-in-depth concepts.
• Ability to use automation and AI decision-support tools.

Responsibilities

• Guide Level 1 engineers and the decision support system to ensure correct diagnosis and effective use of approved AI and automation.
• Ensure timely resolution of escalated incidents, service requests and control issues within SLAs.
• Maintain auditable documentation and handovers for complex incidents and control decisions.
• Monitor threat, vulnerability and control-performance information using approved analytical capabilities.
• Perform detailed analysis of cyber threats, incidents, control failures and identity-related risks; validate findings and recommend actions.
• Review triage and handling activities by Level 1 engineers or approved automation.
• Create and maintain automation playbooks and knowledge-base content.

Skills

Identity lifecycle

Authentication

Access control

Zero-trust

Automation tools

AI decision-support

Incident handling

Technical reporting

Cloud & infrastructure

Education

Degree in Information Technology

GCIH certification

Job description

Emirates is seeking an Identity Operational Engineer - Level 2 to lead advanced cybersecurity monitoring, analysis, and investigations within our Dubai-based security team. You will guide Level 1 engineers, validate AI-driven findings, and ensure timely closure of complex incidents, service requests, and control issues.

The role requires a 3+ year background in identity management and a GCIH certification, with strong knowledge of IAM platforms, zero-trust, and automation.