ICT Officer

Eni Plenitude; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Eni Abu Dhabi B.V. is seeking an ICT Officer (UAE nationals only) in Abu Dhabi to provide user support and manage IT services. The role covers troubleshooting, deployment, and policy implementation across ICT environments, with collaboration across regional offices and the Milan Head Office.

The position requires a Bachelor’s degree in ICT, English fluency, and relevant ICT experience, within a fixed-term Emiratisation program aimed at UAE nationals.

Qualifications

• Bachelor's degree in ICT
• Fluent in English
• Relevant experience across ICT environments

Responsibilities

• Ensure high availability of IT services and tools
• Monitor IT infrastructure and network status
• Assist in the implementation and adoption of ICT policies
• Support critical cybersecurity initiatives
• Provide first-line help desk support and general troubleshooting of user issues
• Install standard and company software as well as common devices
• Provide support for telecommunications systems
• Collaborate with other IT teams in regional offices and at the Head Office in Milan

Skills

ICT fundamentals

English proficiency

IT support

Education

Bachelor's degree in ICT

Tools

Microsoft Azure Fundamentals

Office 365

ITIL

Windows OS

VMware

Networking

Job description

Description

Job title: ICT Officer (UAE nationals only)
Location: Abu Dhabi UAE
Job reference #: 33586
Contract type: Fixed-term contract. Please note that this position is part of the Emiratisation Program only UAE nationals can be considered.
Language requirements: Intermediate level of English

At Eni we are looking for an ICT Officer to join Eni Abu Dhabi. You will be responsible for user troubleshooting and support as well as the management and optimisation of the companys hardware and software.

About Eni Abu Dhabi B.V.

Eni Abu Dhabi B.V. is a subsidiary of Eni a global energy company active in the exploration development and production of hydrocarbons and natural gas as well as refining and chemicals activities in the United Arab Emirates. With a robust partnership with ADNOC Eni Abu Dhabi B.V. is committed to ensuring a stable and affordable gas supply for the country contributing to its self-sufficiency and status as a gas exporter. Eni Abu Dhabi is also a multicultural organization that brings together professionals from 17 diverse nationalities reflecting the Enis commitment to fostering integration and inclusion as core principals of its corporate culture. Our employees thrive within a forward-thinking organization that emphasizes innovation sustainability and professional growth underpinned by our commitment to achieving carbon neutrality by 2050. Through strategic agreements in exploration and production refining and chemicals our presence in the UAE continues to expand driven by the scale and impact of the Ruwais and Ghasha projects alongside our strong partnership with ADNOC. The Ruwais refinery the fourth largest globally in terms of production capacity enhances our high competitiveness in crude oil processing.

Main responsibilities

• Ensure high availability of IT services and tools
• Monitor IT infrastructure and network status
• Assist in the implementation and adoption of ICT policies
• Support critical cybersecurity initiatives
• Provide first-line help desk support and general troubleshooting of user issues
• Install standard and company software as well as common devices
• Provide support for telecommunications systems
• Collaborate with other IT teams in regional offices and at the Head Office in Milan

Skills and experience required

Skills & Experience:

• Bachelors degree in ICT
• Fluent in English
• Relevant experience across ICT environments

Technical Skills:

• Microsoft Azure Fundamentals Office 365 ITIL
• Windows OS: installation configuration builds Group Policy Active Directory
• VMware or similar virtualisation platforms
• Networking

Soft Skills:

• Problem-solving and decision-making
• Strong attention to detail
• Clear communication and relationship management
• Team player with a proactive independent mindset

About Eni

Eni is a global energy company operating in 61 Countries with over 30000 employees. Originally an oil & gas company it has evolved into an integrated energy company playing a key role in ensuring energy security and leading the energy transition. Enis goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its line with this goal Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources bio-refining carbon capture and storage are only some examples of Enis areas of activity and addition the company is exploring game-changing technologies such as fusion energy a technology based on the physical processes that power stars and that could generate safe virtually limitless energy with zero emissions.

Working at Eni

At Eni we believe in enterprising people capable of making a difference and making their contribution with passion and innovation to respond to the global challenges of the energy transition. For us the skills and attitudes of each individual continuous training and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile you will be contacted to continue the selection process. Whatever your ambition at Eni you can find the tools to make it happen.

Energy for action takers

Required Experience

Unclear Seniority