Housekeeping Supervisor – Guest Experience Leader

Hilton; Ras Al Khaimah; On-site; AED 45,000 - 65,000; Full time

Job summary

Hilton Waldorf Astoria Ras Al Khaimah seeks an experienced Housekeeping Supervisor to oversee daily operations at the Waldorf Astoria Ras Al Khaimah on-site. You will supervise attendants, inspect rooms for quality, and ensure timely cleaning and guest services.

You will also manage reports, communicate VIP requirements, and assist in training while upholding Hilton standards. The role demands English fluency, strong organizational and communication skills, and the ability to supervise 25 to 80

Qualifications

• Fluent in English for daily communication with guests and team.
• Strong leadership and team supervision capabilities.
• Customer service mindset with guest satisfaction focus.
• Good communication and reporting skills for housekeeping operations.

Responsibilities

• Supervise Housekeeping Attendants and inspect rooms for standards.
• Prepare reports and verify status reports; update front desk and systems.
• Assign daily room tasks and oversee deep cleaning activities.
• Coordinate guest requests and VIP amenities with relevant teams.
• Ensure timely laundry deliveries and report maintenance needs.
• Assist in training of junior staff and uphold hotel standards.

Skills

Fluent English

Team leadership

Customer service

Communication

Education

High school diploma

Tools

Property Management System (PMS)

Computer literacy

Job description

Hilton Waldorf Astoria Ras Al Khaimah seeks an experienced Housekeeping Supervisor to oversee daily operations at the Waldorf Astoria Ras Al Khaimah on-site. You will supervise attendants, inspect rooms for quality, and ensure timely cleaning and guest services.

You will also manage reports, communicate VIP requirements, and assist in training while upholding Hilton standards. The role demands English fluency, strong organizational and communication skills, and the ability to supervise 25 to 80