Housekeeping Supervisor

Fairmont Hotels & Resorts; Ras Al Khaimah; On-site; AED 96,000 - 144,000; Full time

Job summary

Mövenpick Resort Al Marjan Island is seeking a dynamic HK Supervisor to join our team in Ras Al Khaimah. You will support the housekeeping department, ensure spotless public areas, and supervise guest room cleaning with a focus on service quality.

The role emphasizes training and SOP refreshment to continually develop the team’s skills and deliver exceptional guest experiences.

Qualifications

• min. 2 years of experience as Supervisor / Shift Leader in a 5 Star Hotel or resort in UAE.
• Excellent team management skills.
• Excellent interpersonal and communication skills.
• Ability to prioritize work in a busy schedule.
• Team player focused on developing team skills.
• Strong admin and IT skills for reporting tasks.

Responsibilities

• Support the entire housekeeping team and ensure consistent service standards.
• Maintain cleanliness of all public areas and back spaces.
• Supervise cleaning of guest rooms, corridors and stairwells.
• Train the team and refresh SOP knowledge to drive performance.

Skills

Team management

Interpersonal skills

Communication skills

Prioritization

Admin & IT skills

Job description

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

Job Description

HK Supervisor
We are looking for dynamic and energetic Supervisor to join us in our team.

What you will be doing:

• You’ll support the entire housekeeping team in their work and will be paying close attention to detail in order to meet expectations from our esteemed guests and to achieve quality results through consistent service standards.
• You’ll ensure and maintain the cleanliness of all public and back areas.
• You’ll supervise cleaning of guest rooms, corridors and stairwells.
• Being departmental trainer, one of your priority would be to keep consistent efforts towards team skill development as well as refresher on SOPs

Qualifications

Your experience and skills include:

• Should have min. 2 years of experience as Supervisor / Shift Leader for 5 Star Hotel preferably Resort in UAE
• Should have excellent team management skills.
• Excellent interpersonal and communication skills
• Ability to prioritize work in a busy work schedule.
• Should be a team player who can get things done and continuously working on team skill development.
• Should have strong admin and IT Skills for reporting and related tasks

Additional Information

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