Housekeeping Intern - Elevate Guest Experience

Accor; Dubai; Sur place; AED 28 000 - 42 000; Plein temps

Résumé du poste

Grand Mercure Dubai City, a 5-star Accor hotel, is seeking a housekeeping team member to help maintain immaculate guest rooms and public areas while upholding Accor standards and embracing local charm.

You will join a passionate Heartist team, follow hotel procedures, cooperate with departments, and ensure safety while delivering exceptional guest satisfaction.

This role offers growth within a renowned hospitality group and a chance to create memorable experiences for guests in Dubai.

Qualifications

• Enrolled in a recognised educational institution, pursuing a qualification in Hospitality
• Passionate about service excellence and teamwork
• Meticulous attention to detail
• Strong determination to succeed in a demanding environment

Responsabilités

• Receive the daily assignment sheet from the Housekeeping office.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Ensure that rooms are regularly cleaned according to the hotel procedures.
• Follow the health and safety rules.
• Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
• Respond to guests’ complaints in a positive way and keep the guests satisfied
• Dust furnishings and walls and remove marks from them
• Carry out floor care duties in hallway and guest rooms, and vacuum carpets

Connaissances

Teamwork

Service excellence

Attention to detail

Determination

Formation

Hospitality qualification in progress

Description du poste

Grand Mercure Dubai City, a 5-star Accor hotel, is seeking a housekeeping team member to help maintain immaculate guest rooms and public areas while upholding Accor standards and embracing local charm.

You will join a passionate Heartist team, follow hotel procedures, cooperate with departments, and ensure safety while delivering exceptional guest satisfaction.

This role offers growth within a renowned hospitality group and a chance to create memorable experiences for guests in Dubai.