Housekeeping Attendant

Fairmont Hotels & Resorts; Dubai; On-site; AED 28,000 - 50,000; Full time

Benefits offered by this job

Visa assistance

Flights and accommodation

Job summary

Fairmont Dubai is seeking a Guest Services Attendant for Housekeeping to ensure memorable guest experiences by cleaning and maintaining guest rooms and public areas to hotel standards. You will monitor supplies, follow safety regulations, attend briefings, and collaborate with a strong team.

Fluency in English is required; other languages are a plus. We value flexibility and a customer-focused mindset within a demanding, fast-paced environment.

Qualifications

• Excellent guest service and professional presentation.
• Fluent English; additional languages are a plus.
• Ability to multitask in a fast-paced hotel environment.
• Flexible hours and minimal supervision.
• Strong teamwork and cooperative attitude.

Responsibilities

• Maintain daily assignment of guest rooms and public areas to hotel standards.
• Monitor daily supplies for floor pantry including chemicals, linens and amenities.
• Report observations and guest concerns to supervisor.
• Attend daily housekeeping briefings and follow safety regulations.
• Adhere to hotel policies, code of ethics and security procedures.

Skills

Guest service

English proficiency

Communication skills

Attention to detail

Multitasking

Flexibility

Teamwork

Job description

Company Description

A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.

Job Description

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

• Ambassador of Fairmont Dubai by providing memorable Guest experiences.
• Responsible for the daily section assignment in cleaning Guest rooms and public areas to hotel standard.
• Monitor daily operating supplies of their floor pantry, including chemicals, linens, amenities and Guest room stationary items.
• Report for duty punctually; wearing the correct uniform as stated in the Uniform and Grooming Policy of the Hotel.
• Responsible for personal appearance and hygiene is to hotel standard.
• Attend daily briefing in Housekeeping office conducted by the Department Leaders.
• Ensure key control procedures and adheres to Hotel’s policies with regards to security.
• Report observations, requests & inquiries, and Guest concerns to Floor Supervisor or Office Coordinator.
• Performs other additional duties and special projects at the direction of Housekeeping Leaders.
• Follow Occupational Health & Safety regulations.
• Ensure adherence to Fairmont’s Code of Ethics.

Qualifications

• Must possess outstanding Guest service skills, professional presentation and sophisticated verbal and written communication skills.
• Must be Guest-oriented, have a vibrant personality, possess strong initiative with observational skills & attention to details.
• Proficient in English language (verbal and written) with a second or third language as an asset.
• Must be able to handle a multitude of tasks in an intense, ever changing environment.
• Must be flexible in terms of working hours, and able to work with little or no supervision.
• Must be a strong team player with departmental cooperation

Additional Information

Visa Requirements

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

Why work for Accor?

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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