Hotel Onboarding - Accounting System Installer (Implementation & Support)

Regional Office - Dubai; Dubai; On-site; AED 180,000 - 320,000; Full time

Benefits offered by this job

Complimentary stays

Hotel rates for colleagues

Flexible work arrangements

Learning & development

Tuition reimbursement

Job summary

Hyatt is seeking an Accounting System Installer to lead BirchStreet implementations and ongoing support across MEA hotels. You will work with hotel teams, vendors and regional stakeholders to ensure successful openings, acquisitions and system upgrades, while ensuring data integrity and process compliance.

The role requires experience in hotel finance systems, strongExcel skills, and the ability to travel within the MEA region to support deployments and go-live activities.

Qualifications

• 3–5 years of experience in hotel procurement, accounting, finance operations or supplier management.
• Experience supporting hotel openings, acquisitions, transitions, conversions or post-go-live support is an advantage.
• Bachelor's degree in Finance, Accounting, Information Systems, Hospitality Management, Business Administration or a related field, or equivalent professional experience.
• Strong knowledge of hotel finance systems and integrations, including BirchStreet, ERP, PMS, POS and eInvoice solutions, with familiarity with systems such as iScala and Opera preferred.
• Advanced Microsoft Office skills, particularly Excel, with experience using implementation documentation, project trackers and reporting tools; experience with Smartsheet or Microsoft Power Platform is a plus.
• Strong analytical, troubleshooting and project management skills, with the ability to manage multiple priorities in a fast-paced regional environment.
• Excellent communication and collaboration skills, with the ability to partner effectively across Finance, Procurement, IT, hotel operations, suppliers and external vendors.
• Willingness to travel across the MEA region to support implementations, training and go-live activities.

Responsibilities

• Implement, configure, administer and continuously enhance BirchStreet across Hyatt hotels throughout the MEA region.
• Coordinate finance system implementations for hotel openings, acquisitions, transitions, conversions and upgrades, managing project timelines, training and go-live readiness.
• Support integrations between BirchStreet and related finance systems, including ERP, PMS, POS and eInvoice solutions, ensuring accurate system performance and data flow.
• Configure and validate system setup, including user access, approval workflows, supplier data, catalogues, order guides, inventory and finance mappings before hotel handover.
• Administer Hyatt EAME Marketplace 321 while supporting supplier onboarding, catalogue maintenance and procurement process improvements.
• Lead or support regional finance systems projects, including data migration, user training, system enhancements and post-go-live hypercare.
• Troubleshoot complex finance system, integration and procurement issues, coordinating testing, issue resolution and user acceptance activities for system enhancements.
• Provide ongoing support for eInvoice solutions, ensuring supplier readiness, interface validation, compliance and operational excellence across the region.

Skills

BirchStreet

ERP

PMS

POS

eInvoice

Excel

Power Platform

Smartsheet

Opera

Education

Bachelor's degree in Finance/Accounting/IS/Hospitality/Business Administration

Tools

Smartsheet

Power Platform

Job description

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Your Role

As an Accounting System Installer, you will play an important role in supporting Hyatt's continued growth across the Middle East and Africa by implementing and enhancing the finance systems that keep our hotels operating efficiently.

In this role, you will lead the implementation, configuration and ongoing support of BirchStreet and related finance systems across new and existing Hyatt hotels. Working closely with hotel teams, vendors and regional stakeholders, you will help deliver successful hotel openings, acquisitions, transitions, conversions and system upgrades while ensuring colleagues have the tools, training and support they need to succeed. From system integrations and supplier enablement to marketplace administration and post-go-live support, you'll help create a seamless experience for hotels throughout the region.

The ideal candidate will come from a hotel Finance, Procurement or Accounting background and will be comfortable using and implementing systems.

Location: This position is based in Dubai.

Your Responsibilities

• Implement, configure, administer and continuously enhance BirchStreet across Hyatt hotels throughout the MEA region.
• Coordinate finance system implementations for hotel openings, acquisitions, transitions, conversions and upgrades, managing project timelines, training and go-live readiness.
• Support integrations between BirchStreet and related finance systems, including ERP, PMS, POS and eInvoice solutions, ensuring accurate system performance and data flow.
• Configure and validate system setup, including user access, approval workflows, supplier data, catalogues, order guides, inventory and finance mappings before hotel handover.
• Administer Hyatt EAME Marketplace 321 while supporting supplier onboarding, catalogue maintenance and procurement process improvements.
• Lead or support regional finance systems projects, including data migration, user training, system enhancements and post-go-live hypercare.
• Troubleshoot complex finance system, integration and procurement issues, coordinating testing, issue resolution and user acceptance activities for system enhancements.
• Provide ongoing support for eInvoice solutions, ensuring supplier readiness, interface validation, compliance and operational excellence across the region.

Qualifications:

Qualifications

Your Qualifications & Experience

• 3–5 years of experience in hotel procuremen, accounting, finance operations or supplier management.
• Experience supporting hotel openings, acquisitions, transitions, conversions or post-go-live support is an advantage.
• Bachelor's degree in Finance, Accounting, Information Systems, Hospitality Management, Business Administration or a related field, or equivalent professional experience.
• Strong knowledge of hotel finance systems and integrations, including BirchStreet, ERP, PMS, POS and eInvoice solutions, with familiarity with systems such as iScala and Opera preferred.
• Advanced Microsoft Office skills, particularly Excel, with experience using implementation documentation, project trackers and reporting tools; experience with Smartsheet or Microsoft Power Platform is a plus.
• Strong analytical, troubleshooting and project management skills, with the ability to manage multiple priorities in a fast-paced regional environment.
• Excellent communication and collaboration skills, with the ability to partner effectively across Finance, Procurement, IT, hotel operations, suppliers and external vendors.
• Willingness to travel across the MEA region to support implementations, training and go-live activities.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We’re proud to offer the following benefits:

• Annual allotment of complimentary stays at Hyatt hotels worldwide
• Attractive colleague, friends & family hotel rates globally
• Flexible work arrangements to support work–life balance
• Access to a wide range of learning and development opportunities through Hyatt’s myLearning platform
• Tuition reimbursement to support your continued education and long-term career growth