BirchStreet Finance Systems Lead - MEA Hotels

Regional Office - Dubai; Dubai; On-site; AED 180,000 - 320,000; Full time

Benefits offered by this job

Complimentary stays

Hotel rates for colleagues

Flexible work arrangements

Learning & development

Tuition reimbursement

Job summary

Hyatt is seeking an Accounting System Installer to lead BirchStreet implementations and ongoing support across MEA hotels. You will work with hotel teams, vendors and regional stakeholders to ensure successful openings, acquisitions and system upgrades, while ensuring data integrity and process compliance.

The role requires experience in hotel finance systems, strongExcel skills, and the ability to travel within the MEA region to support deployments and go-live activities.

Qualifications

• 3–5 years of experience in hotel procurement, accounting, finance operations or supplier management.
• Experience supporting hotel openings, acquisitions, transitions, conversions or post-go-live support is an advantage.
• Bachelor's degree in Finance, Accounting, Information Systems, Hospitality Management, Business Administration or a related field, or equivalent professional experience.
• Strong knowledge of hotel finance systems and integrations, including BirchStreet, ERP, PMS, POS and eInvoice solutions, with familiarity with systems such as iScala and Opera preferred.
• Advanced Microsoft Office skills, particularly Excel, with experience using implementation documentation, project trackers and reporting tools; experience with Smartsheet or Microsoft Power Platform is a plus.
• Strong analytical, troubleshooting and project management skills, with the ability to manage multiple priorities in a fast-paced regional environment.
• Excellent communication and collaboration skills, with the ability to partner effectively across Finance, Procurement, IT, hotel operations, suppliers and external vendors.
• Willingness to travel across the MEA region to support implementations, training and go-live activities.

Responsibilities

• Implement, configure, administer and continuously enhance BirchStreet across Hyatt hotels throughout the MEA region.
• Coordinate finance system implementations for hotel openings, acquisitions, transitions, conversions and upgrades, managing project timelines, training and go-live readiness.
• Support integrations between BirchStreet and related finance systems, including ERP, PMS, POS and eInvoice solutions, ensuring accurate system performance and data flow.
• Configure and validate system setup, including user access, approval workflows, supplier data, catalogues, order guides, inventory and finance mappings before hotel handover.
• Administer Hyatt EAME Marketplace 321 while supporting supplier onboarding, catalogue maintenance and procurement process improvements.
• Lead or support regional finance systems projects, including data migration, user training, system enhancements and post-go-live hypercare.
• Troubleshoot complex finance system, integration and procurement issues, coordinating testing, issue resolution and user acceptance activities for system enhancements.
• Provide ongoing support for eInvoice solutions, ensuring supplier readiness, interface validation, compliance and operational excellence across the region.

Skills

BirchStreet

ERP

PMS

POS

eInvoice

Excel

Power Platform

Smartsheet

Opera

Education

Bachelor's degree in Finance/Accounting/IS/Hospitality/Business Administration

Tools

Smartsheet

Power Platform

Job description

Hyatt is seeking an Accounting System Installer to lead BirchStreet implementations and ongoing support across MEA hotels. You will work with hotel teams, vendors and regional stakeholders to ensure successful openings, acquisitions and system upgrades, while ensuring data integrity and process compliance.

The role requires experience in hotel finance systems, strongExcel skills, and the ability to travel within the MEA region to support deployments and go-live activities.