Maintenance Manager (Engineering) - InterContinental Residence Suites, Dubai
Maintenance Manager (Engineering) - InterContinental Residence Suites, Dubai
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Benefits offered by this job
Job summary
InterContinental Residence Suites in Dubai seeks a Maintenance Manager (Engineering) to oversee hotel apartment facilities, including HVAC, mechanical and electrical systems, ensuring IHG standards and energy efficiency. You will lead engineers, manage budgets, and drive preventive maintenance initiatives.
The role requires a Mechanical Engineering background with strong leadership, excellent communication, and the ability to coordinate across departments in a busy luxury hotel environment.
Qualifications
- Degree in Mechanical Engineering with electrical focus preferred.
- Minimum of 4 years in a similar hospitality maintenance role.
- Fluent English and strong communication skills.
- Ability to manage schedules and supervise engineers.
Responsibilities
- Maintain the hotel apartment facility, including building structure, all mechanical, electrical, FLS, HVAC systems per maintenance programmes.
- Ensure upkeep of guest areas to meet IHG standards.
- Plan, execute and control maintenance work and related budgets.
- Schedule and supervise engineers and colleagues.
- Ensure safety procedures per IHG, HACCP, Dubai Civil Defence standards.
- Provide inductions and training for new joiners and ongoing staff development.
Skills
Education
Tools
Job description
Location Dubai
Address Dubai Festival City
Industry Hotel & Hospitality jobs,
Travel & Tourism jobs,
Engineering jobs,
Maintenance & Technician jobs
About InterContinental Hotels Group
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities.
Do you see yourself as a Maintenance Manager for InterContinental Hotel® Dubai Festival City? We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
- Maintain the entire hotel apartment facility, including the physical building structure, all mechanical, electrical, FLS, HVAC systems, and other related equipment in accordance with energy conservation and preventative maintenance programmes.
- Ensure the upkeep of guest areas to maintain IHG standards.
- Conduct house tours and visually assess the safe and efficient maintenance and operation of the physical structures of the hotel apartment, all mechanical, electrical, HVAC systems and any other related equipment.
- Verify completion of all routine maintenance on public spaces and verify completion of all repairs, replacement and renovation projects to offices and employee work areas.
- Follow safety procedures for personnel and equipment by IHG standards / HACCP / Dubai Municipality standards and Civil Defence standards.
- Maintain effective energy management and preventive maintenance programmes and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel apartment.
- Schedule employees and control them.
- Maintain all FLS Equipment's in a healthy condition.
- General office administration (responding to letters, emails and special requests).
- Supervise all engineers / colleagues.
- Plan, execute and control maintenance work, Green engages, DET, QEMS, JANA control etc.
- Organise and maintain important files, bills and receipts.
- Work closely with CDOE & smoothen operation.
- Control vacation planning.
- Supportive role in creating departmental budget and controlling of expenses.
- Train and practise emergency and security issues.
- Use Workforce Optimisation Tool (WOT) to identify areas for improvement in workforce efficiency.
- Ensure that all new joiners receive a full induction programme in line with guidelines defined by IHG, Brand Standards, and the hotel's policies and procedures to allow them to carry out their role.
- Assist in planning for future staffing needs and recruiting in line with company guidelines. Prepare and administer a detailed induction programme for new joiners, aligned with the aim of providing a great start.
- Assist in maintaining a comprehensive, current, and guest-focused set of departmental standards and procedures and oversee their implementation.
- Ensure that a training needs analysis of the team is carried out and training programmes are designed and implemented to meet those needs.
- Carry out probation and formal performance appraisal discussions in line with company guidelines. Coach, counsel, and discipline staff, providing constructive feedback to enhance performance and maintaining good relations by regularly communicating with team.
- Communication skills - guests and colleagues will need to come to you with concerns as well as compliments
- Fluency in the English language - extra language skills would be great, but not essential
- Your Time management skills will be important to know how to prioritise tasks under pressure.
- Your outgoing personality is important in order to help our guests, and create memorable moments
- Flexibility - night, weekend and holiday shifts are all part of the job
- Experience - ideally, you'll have spent at least one year in a similar position
- Degree/Diploma in Mechanical Engineering, preferably with a secondary focus on electrical engineering.
- Minimum of 4 years of experience in a similar role within the hospitality industry.
- Good communication and organisational skills.
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life -- including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well -- both inside and outside of work -- and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Job category: Hospitality
City: Dubai
Country: United Arab Emirates
Schedule: Full-time
Remote work: No
Relocation: Not specified
Position type: Maintenance Manager
We join recognition with a rewarding experience.
Working for us means more than competitive pay and benefits. You can also expect recognition for your hard work, a healthy working environment and the right work-life balance.
Annual Leave
All our colleagues are offered paid annual leave and public holidays in line with their local market
Incentive Programmes
Some roles are eligible for incentives such as bonus which rewards you for your own and company performance
Colleague Recognition
We have a colleague recognition programme to celebrate and recognise peers’ success, as well as long service awards
Insurance
In most markets we offer access to insurance such as private healthcare
Pension and Savings Plan
We offer a range of pension and savings plans globally
Flexible Working
Flexible working arrangements can be discussed with your line manager to help balance work and home life
Hotel Discount
We offer both colleague and friends and family discount rates across our properties globally
Other Discounts and Offers
In some markets, we offer a range of discounts and access to preferential rates for shopping and leisure
Colleague Restaurant Facilities
On site subsidised restaurant facilities in certain locations
Wellbeing
You and your family have access to our global Employee Assistance Program which offers financial, lifestyle and well-being advice
We join results with responsible thinking
We believe in doing our part for the world and treating others well. That’s why we celebrate difference in our business and strive to help people progress. Everyone’s able to thrive and make a difference. Join us and see for yourself.
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