Hostess Imperial Services

Atlantis Resorts; Dubai; On-site; AED 33,000 - 67,000; Full time

Benefits offered by this job

F&B privileges

Discounted rates at Kerzner properties

Health insurance

Annual flights home

Life insurance

Incentive program

Wellness & social initiatives

Job summary

Atlantis, The Palm is seeking a friendly Hostess for Imperial Services to be the first point of contact with guests, greet arrivals, inform them of wait times, and manage the waiting list with poise in a luxury setting.

You will guide guests to their tables, bid guests farewell, and collaborate with a dynamic team. The successful candidate will receive formal training, leadership support, and access to extensive Kerzner career development opportunities.

Qualifications

• Excellent communication skills and strong customer service orientation are essential.
• Experience in luxury hotel or high-end restaurant environments is preferred.
• Ability to work effectively as part of a fast-paced team.

Responsibilities

• Greet guests upon arrival and inform them of wait times.
• Monitor the waiting list and guide guests to tables.
• Deliver a warm, personalised guest experience and bid guests farewell at departure.
• Collaborate with fellow team members to maintain smooth service in a luxury setting.

Skills

Excellent communication skills

Customer service

Team player

Job description

Job Description

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

About The Role

As a Hostess at Imperial Services, you will be the first point of contact with our guests, creating a positive impression, greeting guests upon arrival, informing them of their wait time, monitoring the waiting list, showing guests to their tables, and bidding guests farewell as they leave. Using your charm to carry out a natural conversation with our guests, you will showcase your effective communication skills, customer service skills, and your efficiency as a team player, showcasing your ability to work positively in a fast-paced environment. In return, we will make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.

About You

Ideally, we’d love you to have international exposure in a similar role or either 2 years of experience working within a luxury hotel and high-end restaurant. In addition to this, you will have excellent communication skills.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.