Hostess/Host - Sui Mui

Marriott Hotels Resorts; Dubai; On-site; AED 20,000 - 30,000; Full time

Job summary

Join a forward-thinking hospitality leader where your role as a Guest Service Expert is pivotal in creating memorable dining experiences. This position emphasizes customer service, teamwork, and effective communication, ensuring every guest feels valued and attended to. You'll engage with guests, manage dining areas, and uphold the highest standards of quality and professionalism. If you thrive in dynamic environments and are passionate about delivering exceptional service, this opportunity offers you the chance to shine in a vibrant team atmosphere.

Qualifications

• High school diploma or equivalent required.
• Less than 1 year of related work experience preferred.

Responsibilities

• Ensure guests enjoy their meals and have a memorable experience.
• Manage the menu and communicate effectively with the kitchen.

Skills

Customer Service

Communication

Teamwork

Problem-Solving

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move over sloping, uneven, or slippery surfaces), manage the menu (read and visually verify information), and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.